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“Great location and Super comfy bed. Highly recommend!” 4 of 5 stars
Review of Dauphine Orleans Hotel

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Dauphine Orleans Hotel
3.5 of 5 Hotel   |   415 Dauphine Street, New Orleans, LA 70112 (French Quarter)   |  
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Ranked #29 of 154 Hotels in New Orleans
Austin, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Great location and Super comfy bed. Highly recommend!”
4 of 5 stars Reviewed December 5, 2010 via mobile

Booked this based on other reviews and we were not disappointed. Great hotel, location, charming courtyard are by the pool, and tempurpedic mattresses. There were only a couple of minuses- the noise on the street side can get pretty loud because of garbage trucks and the bar and breakfast area smell smokey.. We will definitely stay here again.

  • Stayed December 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,421 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canyonville, Oregon
1 review
5 of 5 stars Reviewed December 3, 2010

After searching all over the internet, reading other's reviews I chose this one. I am a very picky travellor and to my surprise it was truly a jewel. The staff was superb, friendly and helpful. Right off the bat you felt as if they had known you forever as part of their family.And, let me tell you about the bed!!! It was the most comfortable I have ever slept in. So much that I didn't want to get out of it in the morning. Just like sleeping on a cloud. The day we arrived I requested another bedside table. It was delivered within 15 minutes. The saltwater pool in the courtside was an additional treat. It is just one block off of Bourbon Street but you would never know it by how quiet it was. Do not miss out on this jewel because you will be very glad you do.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cambridge, Massachusetts
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed November 29, 2010

I'm a frequent traveler and have very few complaints about the vast majority of the places I stay - generally thanks to the great recommendations I get on tripadvisor. I always roll with the punches when things are a little off, as every place has its quirks and drawbacks. But I have to note this B&B's problems. We booked a 'standard' room for 2 people on expedia, and it was a dingy, dark room with one FULL-SIZED bed. Not queen, not king, just a full/double. It was absolutely tiny and haven't seen a hotel of this price (or even motels!) have rooms with only one full-sized bed before. The room didn't have a dresser, and was much dingier than showed on the website.

When we asked about this -- extremely politely -- we were told that there was nothing they could do by a defensive manager; she told us the hotel was booked so we couldn't switch rooms, and that we'd have to call expedia about the problem. After we spoke to Expedia and asked to be let out of the 2nd two nights of our reservation at least, so we could find another hotel, the expedia staffer called the Dauphine - and the manager refused to let us out of the reservation. You would think that they would want to keep up a good relationship with expedia, if not us as their guests. The next morning, a much friendlier front-desk worker switched our rooms to one with a king bed for no extra charge (so apparently there was room).

Both rooms were poorly lit, and looked over their parking lot. You can hear every word that the parking lot attendants say , and it is sometimes quite loud when cars go in and out. We ordered a movie on our tv and it didn't work. The hair dryers in the rooms are absolutely ancient and one of them stopped working on me. I called and asked for a new one, but no one came in the 15 minutes I waited, until I had to leave to go to an interview with a half-dried head of hair. The air conditioning switches on very infrequently, so the room would get very hot and then cold for only a little while. The bathroom was not very clean in our second room; there was gross schmutz on the shower curtain and the toilet hadn't been scrubbed all the way. one night we came home and the toilet wouldn't stop flushing! They sent 2 people very quickly to fix it. The stairwell smelled of urine (seriously). And while we were there, the city had a water outage in the area, and there was a 24-hour "boil advisory" (to only use boiled or bottled water). The hotel only stated this advisory in the lobby - they didn't notify all the guests in their rooms or give us a call or anything, so only when I was checking out did I see a flyer at the front desk saying that guests shouldn't drink the water or even shower with it. Some of these things on their own would have been fine, but all together it was pretty bad. It's really unfortunate, but it seemed like they just didn't care if their guests had a good stay or not.

On the good side, the pool is very pretty (though not heated), there's free wi-fi, the folks at the bar were very friendly (and the bar has a nice ambiance), they stored our bags for us with no problem and called us a cab when we needed one. The location is good if you like the Quarter, and it's also a short walk to the Central Business District.

A recommendation: if you do end up staying at Dauphine, make a reservation for a meal at Bayona, the very highly rated restaurant across the street, as soon as possible as they don't take walk-ins when they are really busy.

  • Stayed November 2010, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Austin, TX
Top Contributor
132 reviews 132 reviews
32 hotel reviews
Reviews in 34 cities Reviews in 34 cities
143 helpful votes 143 helpful votes
2 of 5 stars Reviewed November 26, 2010

After much research we reserved a Hermann House room for 3 nights. I'm a light sleeper and wanted a fairly quiet room. Our reservation stated Hermann House Premium King clearly on it. When we arrived, they acted surprised that we wanted a Hermann House room and said that was unavaiable, but they were putting us in a comperable room that would be quiet. Before we were settled we went to the bar to pick up our free drinks and a lovely lady there stated, "I just decided to come down today and they gave me one of the rooms in the Hermann House, I just love it." Unfortunately for us - room 103, where they put us, was over the pool and bar area is the noisiest room in the place and that is where they put us. There wer e3 wedding parties in the hotel and they were in the pool courtyard until 2:30. That is when I called the manager and asked if we could please get some sleep, we had started our day at 6 am to travel. The overflow from the bar continued in the courtyard until after 4 am and you could hear everything that was going on - there was little to no sleeping that night, every time you'd nod off someone would start slamming glassware or talking loudly - it was probably the worst room I've ever stayed in while in New Orleans.
The following day I went to the front desk to ask about a move (the night manager said she would set this up - she lied, seemed to be the trend there). So, I very calmly asked about our move and also stated that we had paid for and reserved the Hermann House and that I did not feel we had a comparable room - I was told "OH no, that room is a class above what you reserved - it has a balcony - so no discount (wait this gets better). Eventually we spent most of our afternoon moving. No-one would help us, we were exhausted, there were no carts available, it was hot and sweaty. We finally got to collapse in our new room around 4:30.
We spent the next 2 nights in room 141 in the Hermann House and it was almost like night and day. Except.....we went to bed early that night - and at 11:30 they moved people in the room above us. At this point we are laughing hysterically because they are "suitcase droppers" It was comical, we'd almost get to sleep and BAM they would drop a suitcase. This only lasted about 45 minutes, but really - it was starting to feel like a conspiracy against sleep! One other note about room 141 - the AC blows directly onto your face on the bed. My DH ended up sick from the constant blowing on his face (too hot to not run the AC).
Our last night ended up being fine, of course the entire trip we were drop dead exhausted which took a lot of pleasure out of it. Then we go to checkout and I find they are trying to charge us an extra $88 for the pool room (remember - it's a class above), they did take the additional charge off, but that took a chat with the manager Sean.
There were a couple of things that were nice about the hotel. The beds are temperpedic and divine, if you can sleep in them. The linens are nice. The maids were some of the nicest people we've ever met in New Orleans and the only reason this is 2 stars instead of 1. The bartenders were pleasant and even when lying to us about the quiet room they were pleasant about it.
We'll stay elsewhere on our next trip, there are many places that you can actually get sleep at night that honor the reservations you make. Oh - and no WiFi the entire time we were there - good thing we weren't on business!

  • Stayed November 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Catharines, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 25, 2010

Great little hotel one block off Bourbon Street, excellent location, quiet but close to the action. The beds were extremely comfortable, room was plain but very clean. Beautiful little courtyard area with pool. Breakfast was very good. Bellman was very helpful with recommendations. Would recommend this hotel if you are looking for something smaller that really feels like you are in New Orleans.

  • Stayed November 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Northborough, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 24, 2010

After reading reviews and hearing from relatives who are natives, we found that Dauphines Orleans was exactly as advertised, low key, comfortable, and surprisingly quiet while just being one block off Bourbon Street. Keep in mind the side streets between Dauphine and Bourbon are a bit on the dark side at night, though it feels safe. Great location with all the local sites within walking distance.
The room wasn't overly large and lacked a sizeable dresser, but was very clean and the beds were very comfortable.
We loved both the city and the hotel and expect to visit both again in the future.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed November 14, 2010

We had the Fall special which included the room, parking and tax! Free parking is rare in the french quarters.

Hotel: The location was great, it was one block from Bourbon and four blocks to Canal Street (for Canal Street and St. Charles trolley). This is more like a boutique hotel, it's quaint and quiet. There's two elevators and it works most of the time. Front desk was helpful depending on who and what you ask. No express checkout, but checkout is at Noon. Small pool and a small fitness center.

Parking: The valet was helpful and friendly.

Room. The room was standard room, it was on the fourth floor with small window overlooking a pool (not the hotel's pool). Room was kinda dark, but we didn't plan to stay in the room all day. The bathroom was not large, but a good size...recently updated. The bed sagged, so I slept in the middle which was fine it was comfortable enough. My friend on the other hand didn't have any problems sleeping.

Bar: The bartender arrived half hour late but we got our free drink which was a deal. Not fully stock, but enough to get you started.

Breakfast: Make your own waffle and an assortment of bread, fruit, cereal, juice, hardboiled eggs, instant oatmeal, coffee and one day, they had sausage. Pretty basic, but hey it's included! Area was not too small, decent in size, has a TV. Only entrance is through the bar or through the entrance near the fitness center.

Free Wifi!!

Tip: If you have a smart phone, use an app to help you find good restaurants nearby. Acme was a few blocks away and Louisiana Bistro was the next block (which had great review, but we didn't eat there). This hotel is quiet a bit away from Cafe Du Monde, Jackson Square, but not too far if you like to walk. There is a 24-hour restaurant across the street, cheap eats, but didn't eat there either.

  • Stayed November 2010, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dauphine Orleans Hotel

Address: 415 Dauphine Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > French Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in New Orleans
#24 Family Hotel in New Orleans
#36 Business Hotel in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dauphine Orleans Hotel 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
The Dauphine Orleans Hotel is located in the heart of the historic French Quarter one block from the bustle of Bourbon Street. A multi-million dollar renovation in June 2008 has created a new era of elegance in this 18th-century landmark, featuring several private courtyards and balconies. The Dauphine Orleans offers modern amenities such as wireless internet, Tempur-Pedic bedding, fitness & exercise room, deluxe continental breakfast and a saltwater pool. ... more   less 
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Also Known As:
Dauphine Orleans New
Hotel Dauphine Orleans

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