Our stay at the Dauphine Orleans was for six nights the end of August 2011. My husband and I have stayed here many times over the years and always keep coming back. We love the character and the location and we have always had great service. We have found that we prefer the Hermann House, across the street from the main hotel. It is quiet and secluded with large rooms. This time we traveled with my best friend and her husband. They were celebrating their honeymoon and had booked a standard room, and we upgraded them to a Hermann House suite as part of their wedding gift. I called a couple of weeks before arrival and the hotel was so helpful in the upgrade and making sure that is was applied to my bill as opposed to theirs. And they even remembered to send a complimentary bottle of champagne to their room the night we arrived, and I hadn't even requested one. Rooms were cool, quiet and the beds so comfortable. The continental breakfast each morning is a nice touch, as it's free, and so are the two complimentary drink tickets they give you upon arrival. Staying at the Dauphine Orleans is part of what we look forward to when visiting New Orleans.