I stayed at the Dauphine Orleans for four days this past Easter weekend with my husband and another couple. We chose the Dauphine based on a combination of the low price and the high ratings, and we were very pleased with our choice. We booked the reservation on Expedia and pre-paid for the trip to guarantee a double bed room.
We arrived late at night due to our flight being delayed, and the person at the desk let us know that they no longer had any double bed rooms due to overbooking, so they upgraded us to one of their cottages. We only got to stay in Cottage 5 for one night, which was a complete tease because it was incredible! Stashed away in a lovely courtyard with a semi-private pool, high ceilings, a big private patio, TVs in every room, big jacuzzi bathtubs, and probably the most comfortable bed I have ever slept in. Getting into that bed after a long day of traveling was like heaven. There were two bedrooms so both couples got some unexpected privacy that night, which was great.
The next day we were moved to a regular double room located on the third floor overlooking the street (Room 318). Since Dauphine Street is one block north from Bourbon, it was relatively quiet, and we never had any issues with street noise waking us up. We had a great balcony with three chairs and a table that we unfortunately never had time to take advantage of. It would have been nice if the guys had been able to sit out there and smoke cigars, but the hotel understandably asked us not to, so we didn't. The room was very elegantly decorated, as nice as any other hotel room in its class. Everything was clean and pretty.
We loved the bar, May Bailey's, and the people at the front desk kept giving us tons of drink tickets so we spent a good amount of time there (their hurricanes are really good, as well as their St Germain). The pools and courtyards were always nice and clean (and well shaded, which was nice during the hot days). Every staff member was incredibly nice and helpful and we never had a bad experience with any employee. The hotel had FREE WIRELESS INTERNET, which was high quality and fast (and not often found at nicer hotels, oddly enough).
The free breakfast was an unexpected perk and it was really really good. There was a waffle-maker, lots of pastries (we loved all the fresh croissants), sausage (which looked gross but actually tasted amazing), hard-boiled eggs, oranges and apples, yogurt, a small collection of cereals (mostly healthy cereals, nothing kid-friendly like Fruit Loops or Frosted Flakes), and a variety of drink options. Everything was refilled quickly so it was always warm, and there were plenty of tables to sit at. We went every morning and loved it.
We have a few complaints, but they are minor ones. The beds were not very comfortable. Maybe we were just spoiled by the amazing beds in the cottage, but the ones in the hotel rooms were hard as a rock - almost literally. They used those memory foam mattresses, but not the soft cushy ones, the really firm ones that barely have any give to them. They also don't breathe very well, so we all got very hot at night, despite the AC being as low as it could possibly go. We all slept well regardless, but after reading reviews about how great the beds were, I was disappointed.
We also had an issue with our TV remote not working properly. We wanted to order a movie one night, and we were unable to do so because the remote in the room didn't have the appropriate buttons. We called the front desk and they brought us a different remote, but that one didn't work either, and the staff member messed with it for awhile but didn't know what else to do so we just watched regular TV. A minor annoyance, but it did take up an hour of our night trying to figure out.
The cold water in the faucet did not work very well. It came out as a trickle, with no ability to adjust the flow. A bit frustrating when brushing our teeth, but otherwise not a big deal. We did, however, love that there was always an abundance of hot water. All four of us would shower each day and there was still plenty of hot water to go around.
The area around the hotel is not the best. We saw a few shady characters hanging around that street when walking back late at night. Generally, as a tourist, you want to stay between Bourbon and the river, and the Dauphine is one block off Bourbon on the other side of the river. It's not that it's a high crime area, it's just much quieter and more secluded than other streets, so there's more of an opportunity for someone to do you harm without being seen. If you're traveling alone you might feel more comfortable staying in more of a highly populated area.
As I said, these are all very small complaints. In general, we really liked the hotel and we would definitely stay there again if the price was right. Definitely recommended.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.