Visited this candy store while in NOLA for the Essence festival and the line was definitely line! But this mightve been due to the time of year I visited.
The store itself was clean and offered much more then the candy behind the counter. I even discovered a mix for sweet potatoe pancakes which is hard to find but I have used ever since.
While waiting you will not be bored because there is so much to see and it is very hard to stay within budget in this store because nothing is cheap. But I didnt mind because u get what u pay for and I saw cheaper pralines elsewhere but no lines like here which told me I was in the right place. I definitely bought some of their famous pralines to try and I found them to be not too sweet but very rich and chocolatey. You can actually taste the ingredients that go into them.
The staff was also friendly and joked with customers during our wait.

When you make that list of "Must Eat" items in New Orleans, you must plan to stop at Southern Candymakers and get pralines. These are a pure sugar rush, but one that must be experienced before leaving NOLA. Warning - it's a bit pricey.

While this is more of an attraction than a restaurant, the pralines here are made in-house and are delicious. We got an assortment of bark (ok), pretzels (skip them) and pralines (to die for!). Stick with the original praline and you will not be disappointed.

I spent over $180 in this place because the candy is WONDERFUL and the reviews were awesome! But the customer service from the old lady bagging all my goodies and ringing my order up was awful! Very hoity-toity and snoody acting. She also didn't even bother giving me a receipt, even when I asked for one, she couldn't supply it! I didn't appreciate her attitude at all! However, friends and family LOVED the pralines!