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“French Quarter Festival” 4 of 5 stars
Review of Clarion Inn & Suites

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Clarion Inn & Suites
2.5 of 5 Hotel   |   1300 Canal Street, New Orleans, LA 70112 (Central Business District)   |  
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Ranked #110 of 153 Hotels in New Orleans
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“French Quarter Festival”
4 of 5 stars Reviewed May 11, 2013

It can be very difficult finding a reasonable, clean, and centrally located hotel in NOLA during any major event. We got lucky and were able to book a room here for 1 night...wish we could've stayed 2!! When visiting this area, driving & parking can be difficult, dangerous, and a little spendy. The Clarion is a bit north of all the action, but not too far to walk...and there is quite a bit of foot traffic on Canal so we feel fairly safe walking at any time of day/night...mind you at night we walk quickly & directly to our destination ;) The hotel staff is always friendly (we've stayed here on 2 occasions) & helpful. The rooms are comfy & clean, but on the small side... I've discovered that's the norm in NOLA. Regardless, our room did have a small kitchen sink, microwave, fridge, & coffee pot!! :) The only disappointment...there is not a pool. I also am still wondering...what do they do with all the vehicles?? The lot we parked in, both times, held 20 vehicles max & I didn't see another...hmmm

Room Tip: Ask for a room on a higher floor...14th, 15th...facing south or east to have a view.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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244 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Carmichael
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 9, 2013

The Good: It’s centrally located with a street car stop, right outside. It's an easy walk to the French Quarter. The views from the suites on the 14th and 15th floors were nice, and the business center in the hotel is free to use. The staff was friendly, and the doorman was helpful. The bed was comfortable, and a breakfast buffet is included in the price. The area is rundown and as mentioned in other reviews seems shady side, but when an unfortunate accident happened across the street from the hotel, it was the group that had been hanging out all week that rushed to help. They stopped traffic, called 911, got the injured girl off the street, and took pictures of the scene for the cops, so don't judge your safety based on looks. The only time I was stopped as I passed the group, was when I was asked to take a picture.

The bad: The bathrooms are miniscule, and there is no counter to place toiletries in. They offer free internet, but good luck connecting. I was not able to connect at all in the suite on 15, and my friends were only able to connect briefly in the suite on 14. That's probably why the business center is free to use. There was about a 4in gap under the door in the suite on 15. The towel racks were inside the bathtub, but as mentioned the water pressure made that a non-issue.

Room Tip: The suites have nice views, but I would ask which rooms had the best internet connection.
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  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Michigan
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 7, 2013

This was our first time to New Orleans was not sure where to stay but wanted somewhere we could park and walk everywhere. The hotel is good for this. The first couple of blocks heading to the main area of entertainment was a little shady but once you got past them it was no problem. If you do not or are unable to do a lot of walking the trolley has a stop across the street from the hotel. The check in clerks where anything but friendly. Someone should let them know it would not hurt to smile considering they are the first people you are introduced to and they may be setting the impression of their city. We were on the 12th floor and the internet connection was extremely poor. We had to take the chair and sit at the door to be able to use our computer. The room is not overly spacious but was clean and comfortable. The halls on the floor do not have carpet which can make it a little noisy when others are talking late at night going to their rooms. The breakfast was good and had a nice variety (loved having hot grits). The parking lot which you have to pay for is across the side street, not horrible but not the easiest for loading and unloading. We were able to get a spot in the front of the hotel to unload at check in but you have to wheel the luggage cart around to the side of the hotel (where the ramp is) to come in due to the steps in the front.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 7, 2013

5/3-5/13-The Clarion was adequate and the beds were comfortable, but the bathroom was strangely small for such a big room. Slow elevators, poor water pressure- was not adequate to get all the shampoo out of our hair. Sketchy characters between hotel and the safer part of Canal street, even during the day. The Clarion is located about three blocks too far away from the French Quarter/Bourbin street on Canal, for two girls to feel safe walking up and down Canal, espcially coming home after dark, so we had to pay taxi's/pedi cabs (which were more expensive than taxi's) to get safely back to the hotel after a late dinner or late evening on Bourbin Street. No taxi's readily available from this hotel, you have to have the front desk call for one and then wait for it to arrive. You'd have to have the trolley schedule to utilize it. Next time, we'll shell out the extra bucks to stay at the Sheraton for Jazz Fest, for the better bathroom, better water pressure and most importantly, safety. Everything is within walking distance of the Sheraton, and we won't have to take cabs/pedicabs to/from Bourbin Street/French Quarter after dark.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Eye, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 7, 2013

I was looking for budget accommodation in New Orleans, but this was a step too far. Poorly cleaned rooms, clearly had been smoked in, problems with doors and lights not working. Breakfast the only food available, self served on polystyrene plates, far worse than charter airline economy food.

No real service or support, though the doorman was a great guy. Scruffy tatty, All in all a depressing experience never to be repeated

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Boulder
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 6, 2013

My son and I attended the first weekend of JazzFest in NOLA at the end of April, spending 4 nights at the Clarion. The Canal Street location was perfect for our needs. It's about 5 blocks from the French Quarter and the Canal Street Trolley stops out front, which we took to the Fairgrounds for the Festival.

The room was large with two double beds and had an interestingly small bathroom for such a large room. The room also had a kitchenette with fridge, sink and microwave, which was nice.... Another great feature was the included Continental Breakfast, which surpassed my expectations. Every morning there were eggs, bacon and/or sausage, grits, hash browns(these were not good), biscuits w/gravy, a waffle maker, cereal, fresh fruit, bagels pastries, yogurt, juices and coffee... certainly something for everyone.

The hotel is adjacent to Tulane University, also. All of our needs were met!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Victoria, Seychelles
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 26, 2013

If you ever stay there, one to watch out for. During a stay (Feb.'13) I found that an extra $40 had managed to 'find' its way on to my bill. When challenged the hotel said it was 'their standard charge for parking' (sic) which, in my case wasn't applicable so would automatically be removed from my final bill, A month later when I received my credit card statement what did I find? Yep; you've guessed it.A few letters later and the credit card company made a full refund. Not sure if it was a deliberate sneaky one hoping to get past guests or just poor administration but heh ho; no harm done. Reasonably inexpensive rather bland hotel with very limited facilities but you get what you pay for so on balance a reasonable place to stay. Very central to the French Quarter.

Room Tip: Rooms face either Canal Street (good) or rather scruffy parking area. Take your pick. This is a budg...
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Inn & Suites

Address: 1300 Canal Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #110 of 153 Hotels in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Inn & Suites 2.5*
Reservation Options:
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Also Known As:
Clarion Inn And Suites
Clarion New Orleans
Clarion Hotel New Orleans

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