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“Small Bathrooms and questionable area” 1 of 5 stars
Review of Clarion Inn & Suites

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Clarion Inn & Suites
2.5 of 5 Hotel   |   1300 Canal Street, New Orleans, LA 70112 (Central Business District)   |  
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Ranked #115 of 155 Hotels in New Orleans
Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Small Bathrooms and questionable area”
1 of 5 stars Reviewed May 7, 2013

5/3-5/13-The Clarion was adequate and the beds were comfortable, but the bathroom was strangely small for such a big room. Slow elevators, poor water pressure- was not adequate to get all the shampoo out of our hair. Sketchy characters between hotel and the safer part of Canal street, even during the day. The Clarion is located about three blocks too far away from the French Quarter/Bourbin street on Canal, for two girls to feel safe walking up and down Canal, espcially coming home after dark, so we had to pay taxi's/pedi cabs (which were more expensive than taxi's) to get safely back to the hotel after a late dinner or late evening on Bourbin Street. No taxi's readily available from this hotel, you have to have the front desk call for one and then wait for it to arrive. You'd have to have the trolley schedule to utilize it. Next time, we'll shell out the extra bucks to stay at the Sheraton for Jazz Fest, for the better bathroom, better water pressure and most importantly, safety. Everything is within walking distance of the Sheraton, and we won't have to take cabs/pedicabs to/from Bourbin Street/French Quarter after dark.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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275 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Eye, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 7, 2013

I was looking for budget accommodation in New Orleans, but this was a step too far. Poorly cleaned rooms, clearly had been smoked in, problems with doors and lights not working. Breakfast the only food available, self served on polystyrene plates, far worse than charter airline economy food.

No real service or support, though the doorman was a great guy. Scruffy tatty, All in all a depressing experience never to be repeated

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 6, 2013

My son and I attended the first weekend of JazzFest in NOLA at the end of April, spending 4 nights at the Clarion. The Canal Street location was perfect for our needs. It's about 5 blocks from the French Quarter and the Canal Street Trolley stops out front, which we took to the Fairgrounds for the Festival.

The room was large with two double beds and had an interestingly small bathroom for such a large room. The room also had a kitchenette with fridge, sink and microwave, which was nice.... Another great feature was the included Continental Breakfast, which surpassed my expectations. Every morning there were eggs, bacon and/or sausage, grits, hash browns(these were not good), biscuits w/gravy, a waffle maker, cereal, fresh fruit, bagels pastries, yogurt, juices and coffee... certainly something for everyone.

The hotel is adjacent to Tulane University, also. All of our needs were met!

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Victoria, Seychelles
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 26, 2013

If you ever stay there, one to watch out for. During a stay (Feb.'13) I found that an extra $40 had managed to 'find' its way on to my bill. When challenged the hotel said it was 'their standard charge for parking' (sic) which, in my case wasn't applicable so would automatically be removed from my final bill, A month later when I received my credit card statement what did I find? Yep; you've guessed it.A few letters later and the credit card company made a full refund. Not sure if it was a deliberate sneaky one hoping to get past guests or just poor administration but heh ho; no harm done. Reasonably inexpensive rather bland hotel with very limited facilities but you get what you pay for so on balance a reasonable place to stay. Very central to the French Quarter.

Room Tip: Rooms face either Canal Street (good) or rather scruffy parking area. Take your pick. This is a budg...
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Los Angeles, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 24, 2013

We had two expensive bikes stolen at the Clarion by Choice Hotels in New Orleans. LaQuesha Williams, Manager on Duty, refused to help us – citing that the hotel was not responsible for stolen property in their garage. The valet who parked our car assured us repeatedly that they would be in a safe locked garage overnight. When the car was returned the following morning, the bikes had been stolen from the rear of the car. The only people with access to the garage were Clarion, their contracted valet company Royal Valet and Bike Taxi pedicab co. We have made many calls to Customer Service via Choice Hotels (Clarion’s parent company). Each time, Choice Hotels assured us that they would help resolve the matter, and call us with their results, but each time never got back to us. According to our last call to them, they reached out to Clarion General Manager, Antonio Wilkins, but he is “ignoring” us. Avoid Choice Hotels, Clarion and Royal Valet.

  • Stayed May 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2013

We stayed with our 8 and 1 year olds for 2 nights. Room was clean. Crib was provided for free. Location on canal street made for easy walking to sights and street car pickup was right outside the door. Staff at front desk was friendly and very helpful. Overall a great experience!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed March 25, 2013

We recently stayed here for 1 night before leaving on a cruise. We often come to Nola and usually stay in the Quarter -Ritz, Sonesta, or Omni. We wanted to save $$ this time, so we decided to give the Clarion a try. I was skeptical after reading reviews, but this hotel blew my expectations away. The hotel is old, but the rooms have been remodeled. We had a double room on the top floor, spacious with a great view overlooking the CBD, ceilings were high, ceiling fans, custom mouldings, and a separate minifridge/sink area. The linens and decor in the room were much nicer than I expected and truthfully more luxurious than our last stay at the Sonesta. The bed had a pillow top which was a nice touch, and pillows were plentiful. The bathroom is very small, but no biggie. The marble in the bathroom was actually the same as in our room at the Ritz; thinking it was probably original. We stayed here for under $100, and it was a tremendous value for the room. If you're looking for a clean, comfy room just to spend the night on a budget, I wouldn't hesitate staying here again. If you're wanting the full hotel experience, head to the quarter.

Room Tip: Request top floor.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Inn & Suites

Address: 1300 Canal Street, New Orleans, LA 70112
Phone Number:
Location: United States > Louisiana > New Orleans > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #115 of 155 Hotels in New Orleans
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Inn & Suites 2.5*
Number of rooms: 157
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Also Known As:
Clarion Inn And Suites
Clarion New Orleans
Clarion Hotel New Orleans

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