After reading a lot of poor reviews of very expensive hotels in the French Quarter, we decided to take our chance on this one despite the reviews questioning the neighborhood. We got a suite to make up for the area and took taxis at night.
The hotel is not in the French quarter. I would say the area starts getting better after four blocks. And closer to the river, there is a lot of police presence. But the area around the hotel is definitely shady. Lots of people loitering on the next block. One taxi driver said it is worse going the other direction. Not a good place to be if you are not used to "inner cities" and are planning on getting highly drunk and walking back in the wee hours.
There is a trolley right outside that goes down the middle of the boulevard but if you just missed one, it is quicker to walk. To get to the heart of the French Quarter, you have to take it to the river, which takes out out of the way, then transfer to another line. It was usually quicker to walk. It was probably about 8 blocks to get to where you would want to visit.
If you are someone who likes to stop back in the room frequently during the day, you also will not like the location. The questionable neighborhood will make you not want to go back too often, particularly after dark.
But considering the poor reviews of French Quarter hotels, and the price differential, I would say it was a very good value. Our room was nicely remodelled but there were little places like trim where you could see that they started with something old. Things weren't perfect--one phone didn't work but who uses hotel phones anyway. One remote had no batteries but when I swapped them with the ones from the other TV, that remote wouldn't control the TV anyway. The bathroom sink was a bit small but there was a wet bar in the other room. Nothing worth complaining about.
There was an excellent hot breakfast every day with eggs, biscuits and gravy, bacon or sausages, cereals, donuts, juices, bagels, etc. But there is no restaurant on site. If it is late at night and you don't want to take a cab, your options in the immediate couple of blocks are limited. The Great Wall Chinese a couple of blocks away will deliver and there is a subway one block away.
The staff was friendly and helpful and the room was clean.
There was free Wi-Fi and a business center where you could print out your boarding passes.
I would stay there again. Having a suite and low price made up for the area, in my opinion. Cab rides were $5-6 and we could take a lot of them and still end up ahead. If I could find something similar for 50% more in the heart of the French Quarter, it might be worth it but I don't think I would have been able to. Note that there were a couple of high end hotels a couple of blocks closer to the French quarter on Canal that I would still consider to be in a rough area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.