We loved this tour! Joseph was our guide for a four-hour combination tour of New Orleans/Katrina. Joseph not only knows this city well, but he is also very proud of its history and traditions. Since we had never been to New Orleans before, we wanted a tour that was more personal than a big coach. We purposely sought out a tour with only 6 people maximum. He could drive us where the big buses could not. We are grateful for the excellent attention to detail, and we highly recommend this company. By the way, pre-trip reservations were handled very well with this company. We communicated with the company via emails initially (several weeks in advance), then they made phone contact with us one week prior to our trip to confirm the reservation. We highly recommend Tours by Isabelle.