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“Friendly staff and excellent location” 5 of 5 stars
Review of BEST WESTERN PLUS Inn on the Park

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BEST WESTERN PLUS Inn on the Park
3.0 of 5 Hotel   |   22 South Carroll Street, Madison, WI 53703   |  
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Ranked #27 of 63 Hotels in Madison
Machesney Park, United States
1 review
“Friendly staff and excellent location”
5 of 5 stars Reviewed January 3, 2014

The staff were caring and friendly. We stayed in a suite. The room was nice and clean. We were able to relax on the couch and watch tv. The bathroom was clean and I enjoyed relaxing in the jacuzzi bathtub. We went downstairs to the bar to enjoy a few drinks. The staff was friendly. The DJ played upbeat dance music. We danced and had an excellent experience. We plan to stay here again next time we stay in Madison.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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412 reviews from our community

Traveler rating
    148
    155
    64
    35
    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Temecula
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 3, 2014

We rented 2 suites on the 8th floor. Both were very comfortable and attractively decorated, but for some reason the hotel wireless network SSID did not appear on my devices. View of the state capitol building was outstanding. Sad to see that the Top of the Park restaurant was closed. Hotel was nearly empty due to holiday season which made it nice and quiet :)

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review, January 29, 2014
Erosenow, thank you for the feedback regarding your stay with us. I will have our IT team look into the internet on the eighth floor to ensure everything is working as it should. Top of the Park is no longer a restaurant but is a catering space available for private functions. We host many weddings and parties there so we often have people sharing their fond memories of when it was an upscale restaurant. Thanks to feedback like yours. we hope to host some special event brunches there in the coming year (Mothers Day, Easter, etc) which will allow people a chance to enjoy the wonderful food and ambiance again. -George
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McFarland, Wisconsin
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2014

We had a free voucher and decided to use it in downtown Madison for New Years Eve. Hotel is '60's era but has been kept up. Staff was extremely courteous and the free valet parking was a nice amenity. Something that would be $40 or more in Chicago. We had a King Suite with a wonderful view of the square. The view was unbeatable. The only disappointing aspect was the pool area. Although like everything in the hotel, it was very clean, however, it was not very inviting. There were no lounge chairs. Other than that, I would highly recommend the Inn on the Park.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review, January 27, 2014
Michael - Thank you for taking the time to post a review of your stay with us. I'm so glad you joined us for New Years Eve on the Capitol Square! I appreciate your feedback on lounge chairs for the pool area. I will look into that. -George
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CHicago, United States
1 review
5 of 5 stars Reviewed December 30, 2013

We have stayed at this hotel a number of times and the lobby is beautiful. The location is excellent for visiting farmer's market and touring in the area. The hotel staff are very friendly with excellent service. Parking is free and valet staff are accommodating at all times of the day/night. The shuttle is great for UW events!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review, December 31, 2013
Jim, thank you for being a loyal guest of ours and for posting feedback about the hotel, our staff and location. We look forward to welcoming you back. -George
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A TripAdvisor Member
5 of 5 stars Reviewed December 23, 2013

Our extended family enjoyed or stay at this hotel while in Madison for my niece's college graduation. The staff was wonderful and the room clean and comfortable. The free shuttle service to and from the Kohl Center, free valet parking for guests and on site lounge and restaurant were nice additions.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review, December 31, 2013
I'm so glad you enjoyed your stay with us and found our complimentary valet parking, Kohl Center shuttle and our onsite restaurant to be convenient. Thank you for staying with us. Congratulations to your niece on her graduation! -George
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United States
1 review
4 of 5 stars Reviewed December 16, 2013

Free indoor parking (great perk when it is -20), right next to the capital, restraurants, etc. I did not use the pool, but the room was clean, bed was comfortable, and the staff were helpful. Free internet and overall it was a good hotel and a reasonable price.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review, December 31, 2013
Chad, thank you for posting your feedback. I'm delighted you enjoyed your stay and we were able to take some of the chill off with our valet parking. I hope you will have a chance to visit Madison again, perhaps on leisure this time. Safe travels. -George
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Green Bay, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2013

Best Western's can be hit or miss. This one is a hit. Modern facility, OK food (plenty around that is preferred), near the Capitol and a great walk to the lake or the campus. Rooms were clean and parking was convenient.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at BEST WESTERN PLUS Inn on the Park, responded to this review, December 31, 2013
John, so glad to know we were a hit with you! I hope you'll stay with us again. -George
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Inn on the Park

Address: 22 South Carroll Street, Madison, WI 53703
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Romantic Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Inn on the Park 3*
Number of rooms: 213
Official Description (provided by the hotel):
An urban landmark on the Capitol Square in Madison, the hotel is located directly across from the magnificent State Capitol building. The Capitol Square is home to such popular seasonal attractions as the Dane County Farmer’s Market, Art Fair on the Square and Concerts on the Square. Only blocks from the University of Wisconsin, Madison campus, Frank Lloyd Wright inspired Monona Terrace Convention Center, Overture Center for Performing Arts, and the Kohl Center, the Inn on the Park is your best way to experience the best of Madison. ... more   less 
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Also Known As:
Best Western Plus Inn On The Park Hotel Madison
Best Western Hotel Madison
Best Western Madison
Madison Best Western

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