After spending a sleepless night at this property last winter and writing a terrible review, the revenue manager contacted us and offered us a significant discount and her personal attention on a return reservation. My husband and I hesitantly returned last weekend and we were delighted with the result. Of course, the hotel is in the perfect location, directly on Capitol Square. Our king room on the top floor of the hotel was comfortable,clean and while not beautifully decorated was mercifully quiet. The staff was pleasant and efficient. Absolutely no complaints. It is nice to know that hotel management takes these reviews seriously, and try to resolve problems, even if it was after the fact!
- Official Description (provided by the hotel):
- An urban landmark on the Capitol Square in Madison, the hotel is located directly across from the magnificent State Capitol building. The Capitol Square is home to such popular seasonal attractions as the Dane County Farmer’s Market, Art Fair on the Square and Concerts on the Square. Only blocks from the University of Wisconsin, Madison campus, Frank Lloyd Wright inspired Monona Terrace Convention Center, Overture Center for Performing Arts, and the Kohl Center, the Inn on the Park is your best way to experience the best of Madison. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Inn On The Park Hotel Madison
- Best Western Hotel Madison
- Best Western Madison
- Madison Best Western