I stayed in this hotel with my wife during World Dairy Expo at the begining of Oct. First of all, I have arrived in Madison airport at around 11 pm. The shuttle service ends at 10.45. I called the hotel and told them there was 45 mins delay in my flight from Chicago to Madison. The manager did me a favor and said take a cab and we will pay. It was a suprise for me as I have not experienced any favor like this before. When arrived, the staff was very friendly and gave me every information I needed. The room was clean and the bed was very comfortable. Location is in university area, not very close to where the Dairy Expo took place. But with the shuttle service it was very easy to go and come back without paying anything. Normally I pay for cabs a lot in my business travels. They even arranged shuttle service to me and my wife to the restaurants every evening.The name of the driver was James as far as I remember and he was very polite and a nice person to chat every time he took us to the restaurants. The breakfast was good as well. OK, the hotel is not luxury but you get what you pay for. I recommend this hotel to anyone visiting Madison WI.