The hotel was fine for what I needed. The room was clean, the bed nice, the bathroom acceptable. The "free" internet was VERY slow and frustrating to use - often webpages would not load. I am here on business and it was aggravating. The lighting in the room was very dim - a bit difficult to do serious work. The complimentary shuttle was convenient; however it is a bit odd that the "shuttle" is an unmarked SUV, so it is always a funny little dance to see if you're starting to get into some random person's vehicle or really the shuttle! Maybe a magnet on the side that says Best Western would be nice.
All in all - the hotel was convenient, the staff friendly, professional - BUT with the Internet frustrations I don't think I would stay here again.
- Official Description (provided by the hotel):
- This downtown Madison hotel has the ideal location and extra amenities for business and leisure travelers as well as for groups and meeting planners. The BEST WESTERN PLUS InnTowner hotel is in the heart of Madison's picturesque west University of Wisconsin campus area and is located two blocks from the UW Hospital and Clinics, one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St. Amenities include the downtown areas only hot free breakfast buffet for all registered guests; free shuttle service to the airport, campus area, hospital, Monona Terrace Convention Center, Alliant Energy Center and shopping and restaurants within a two mile radius of the hotel; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; restaurant and lounge; cable television with 72 channel choices, and free HBO. For discriminating travelers, the hotel offers a private, key access executive level--The Highland Club--with upgraded amenities including free beverages and appetizers in the evening and two freshly baked homemade signature chocolate chip cookies at turndown service. For guests looking for meeting or banquet space, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. ... more less
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- Also Known As:
- Best Western Inntowner And The Highland Club Hotel Madison
- Best Western Madison
- Madison Best Western