I needed a close place to stay while visiting UW Hospital and Clinics. Stayed one night to just sleep and return to the clinic. They offer a hospital rate and my stay was discounted about $20.00 upon check in which was a nice surprise. Lobby was clean, food area looked nice. Hotel room was average, nothing to fancy but not awful either. Perfect hotel to get away from stress of the hospital and to get some sleep. To my knowledge it is the closest hotel to the hospital, 2 blocks away, which is very convenient if thats the reason you're in Madison.

We stayed for 3 nights to visit family and attend the UW Football game. This is a central location and it offered the 2 Queen beds that we needed. The hotel was packed but the room was still quiet. The beds were very comfortable and we slept fine. We weren't there much but it had a nice looking pool and fitness center. Both were on the small side but looked adequate. All the employees we encountered were very friendly. Our room came with a full restaurant breakfast which we took advantage of on 2 mornings. There were a variety of breads and cereals, eggs, bacon, sausage,,potatoes, coffee, juice etc. There was a shuttle for the football game and local spots but we didn't need it. It looked to be running at a good pace to accomodate guests going to the game. Our only complaint was a bad internet connection. With a teenager, that was a negative.

The staff were extremely accommodating during my stay, but the internet access was putrid. Trying to get any work done in this hotel became absolutely useless because I couldn't send or receive the information I needed quickly enough. Instead, webpages loaded very slowly and many times caused my task to become impossible, Again, good staff, but the company must invest more in wireless technology throughout the hotel.

I was in Madison on business for 2 nights and stayed at the InnTowner. The facility was nice, the breakfast was good, and I have no complaints about my stay. When I arrived at the airport after checking out of the hotel, I realized I had left my telephone behind. I called the hotel (on a phone borrowed from a kind passenger) and spoke to Emily Weiss at the front desk who made great efforts to find my phone in the lobby to no avail. She radioed Nick, who had driven me to the airport, and he pulled over to look for my phone as well. Finally, Emily contacted Fabiola Gonzales ,the Executive Housekeeper, who promptly went to my room and found my phone. The hotel took care of all of this in minutes... I was at a point where I needed to decide whether to return to the hotel to find the phone, taking a later flight, so Emily, Nick, and Fabiola's immediate responses were a God-send. Emily, the front desk manager, took my shipping and credit card information and even told me how much it would cost to overnight the phone to me via UPS.
Unfortunately, this isn't the first time I've left my phone behind, but this was definitely the nicest and most helpful group of people I've ever dealt with in finding it. Thanks to you all!