We stayed in this hotel prior to going for appointments at UW-Hospital/clinic. This is without a doubt the dirtiest, most worn out hotel we've ever stayed in!! It would do the community a real favor if this hotel was demolished, and either replaced by a parking lot...or a top-notch hotel, like Hilton Garden Inns & Suites. We usually stay in th Hilton properties which are always great, clean, reasonably priced, and very pleasant to deal with!

But this Best Western (better name = Worst Western) sucks!

This review is b/c the people here were really nice. Jason, the driver for the hotel was kind and always available for free rides. He was full of information, always timely, and just an all around nice guy. I really appreciate how helpful he was and I would stay here again.

Upon entering the room, I noticed that it was better maintained than the majority of best westerns I've been a patron of in the past.however, on an emotional level, it was so much more than just cleanliness. The concierge, Shayd, was one of most lovely individuals with whom I have come into contact. His impeccable service as well as his ability to connect with customers on a meaningful level was uncommon and, quite frankly, a breath of fresh air. I strongly recommend this hotel as long as this fine young individual is an employee.

I stay at the Inntowner frequently. The staff has been very friendly and helpful, making a concerted effort to help me out with the challenges of frequent travel. In particular Jerad, who has sorted out my complicated schedule more than once, Nick, and the other friendly front desk folks, and in the breakfast room, Melanie, and Jan. Also, a special thank you to Gade in the breakfast room for her quick action last week. I was very lucky that she saw I had dropped my cell phone and then found me immediately. Thank goodness for the staff at the Inntowner!