The hotel is well managed with a friendly and helpful staff. The building is aged, but has been renovated. The rooms are large and include comfortable beds, a new TV, free in room high speed internet that worked 95% of the time (the one time it went down, it was fixed promptly by the staff), a refrigerator, and a micro wave. The continental breakfast is average, but this is very much enhanced by a short order grill that provides eggs, pancakes, french toast, and waffles; all complimentary. Other amenities are sparse. The hotel does have washer/dryers on site, but the only other amenity is a fitness room no larger than a home gym with two pieces of cardio equipment (both worked) and small hand weights. The location is close to restaurants and a mall. It is 15 minutes to downtown. We did not try their shuttle. I have rated the hotel very good because I believe management has done the best it can do within the building footprint it has. And the staff cares. If the reader's primary interest is value, this will be an excellent hotel. If the reader is interested in more amenities (such as found in a Hilton Garden Inn), this is an average to very good hotel. We were a guest for three nights.
- Official Description (provided by the hotel):
- Near West Towne Mall, this Madison Hotel is situated at a short drive from Alliant Energy Center, UW Madison and University Research Park. Visitors to UW and VA Hospitals also prefer to stay here. This 100% smoke-free Hotel has free fast WI-FI and free cooked-to-order Breakfast. Hotel provides a 24-hour fitness facility and free pass to YMCA, 24-hour Complimentary Coffee, USA Today and Business Center. All Guest Rooms have luxurious Mattresses, microwaves, refrigerators. ... more less
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- Also Known As:
- Best Western West Towne Hotel Madison
- Best Western Madison
- Madison Best Western