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“Great Place To Stay” 5 of 5 stars
Review of GrandStay Residential Suites Hotel Madison

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GrandStay Residential Suites Hotel Madison
2.5 of 5 Hotel   |   5317 High Crossing Blvd, Madison, WI 53718   |  
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Ranked #35 of 64 Hotels in Madison
Beloit, Wisconsin
1 review
“Great Place To Stay”
5 of 5 stars Reviewed January 28, 2013

We really were comfortable staying there. The staff were very nice and friendly and professional. We stayed after a surgery procedure and they made us feel very welcome with the hospitol visit we were able to get a discount so that made it extra better.I really recommand this hotel to others.

Room Tip: The two bedroom suite is a really good bargain with a large family.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmyEinhaus, Manager at GrandStay Residential Suites Hotel Madison, responded to this review, January 29, 2013
Cynthia-
Thank you for your future recommendations, they are sincerely appreciated. It was our pleasure having you and hope you can come back again soon under better circumstances. Thank you again for taking time to share your feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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233 reviews from our community

Traveler rating
    128
    49
    32
    14
    10
See reviews for
111
31
9
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
La Crosse, Wisconsin, USA
1 review
5 of 5 stars Reviewed January 24, 2013

I have been workig with Amy making 3 separate reservations at GrandStay in Madison. She has been awesome to work with; very friendly and helpful. Our stays aren't until February and September but I am confident everything will be great. We have stayed in their Eau Claire hotel every December for several years and will keep going back. We love the atmosphere, spaciousness, breakfast and of course the 2 separate bedrooms. Always clean, quiet and very pleasant.

Stayed January 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmyEinhaus, Manager at GrandStay Residential Suites Hotel Madison, responded to this review, January 29, 2013
Renee- Thank you for the opportunity to host you for your upcoming events. I am confident that we will be able to exceed all of your expectations!!!!!
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Twin Lakes, Wisconsin, United States
1 review
5 of 5 stars Reviewed January 18, 2013

Friendly, accommodating staff, excellent clean large rooms, pet friendly for my fur baby! Amy and her staff run a great hotel! They make my stay feel like I am right at home. I will stay at the GrandStay whenever I am in Madison and recommend you do the same!!!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmyEinhaus, General Manager at GrandStay Residential Suites Hotel Madison, responded to this review, January 29, 2013
We truly believe pets are family and always welcome them to our location. Thank you for sharing your feedback! Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 12, 2013

Had a very pleasant stay the first weekend of January. The staff was very friendly and very welcoming to all those staying for the weekend! The breakfast in the mornings were great, you don't find good hotel breakfast often! Will be returning the next time we are in the area!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmyEinhaus, Manager at GrandStay Residential Suites Hotel Madison, responded to this review, January 18, 2013
We are pleased you enjoyed your gourmet hot breakfast and your stay! We strive to be a leader in our industry. Thank you for your valuable feedback.
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Kitchener, Canada
1 review
5 of 5 stars Reviewed January 8, 2013

Great hotel with excellent and large rooms, full kitchenettes, and in a quiet area of the city. Pool and hot tub were in great condition. By far the best feature was the staff, who went above and beyond to solve a major problem that came up during our stay. Overall a fantastic value for the money. Very highly recommended!

Room Tip: Ask for a studio suite - 2 queen beds, full kitchenette, great value!
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmyEinhaus, Manager at GrandStay Residential Suites Hotel Madison, responded to this review, January 18, 2013
Thank You for taking time to share your experience. We sincerely appreciate the review. We hope to see you back soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed January 3, 2013

I have had the opportunity and pleasure to stay at the GrandStay in Madison for the last month. Amy and her staff are great to work with, they are friendly and, from the moment I made my first reservation, they treated me as if I were a family member returning home for a visit. I would highly recommend the GrandStay for your next visit to the Madison area.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmyEinhaus, Manager at GrandStay Residential Suites Hotel Madison, responded to this review, January 18, 2013
The pleasure of having you was all ours. Thank you for choosing our hotel, we appreciate your great feedback and of course YOU! Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Colorado
Level Contributor
3 reviews
5 of 5 stars Reviewed December 31, 2012

I use to be in the hospitality business and I have never seen such superior and caring customer service as I did at the Grandstay Residential Suites in Madison. My mother and I both highly recommend this charming hotel, and we plan to stay there again in the future. The people were helpful above and beyond necessary and the room was lovely.
Hoffman's of Denver

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmyEinhaus, Manager at GrandStay Residential Suites Hotel Madison, responded to this review, January 18, 2013
Your review made our day! Thank you very much for taking time to share such wonderful words!!!!!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about GrandStay Residential Suites Hotel Madison

Address: 5317 High Crossing Blvd, Madison, WI 53718
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Madison
#6 Family Hotel in Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Madison 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Grandstay Residential Hotel Madison

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