My husband and I have had to travel to Madison a few times recently. I needed to see a specialist at the UW Hospitals.
The first two times, we stayed at B&Bs, which were cute, but a little expensive. The third time, we stayed in a hotel closer to the hospital. The last three times we stayed at this hotel.
This is one of the hotels in Madison that has an arrangement with the hospital, so price was a major factor in our decision. With the discount, it was very reasonable.
Number one best thing about this hotel is it's location. It's just off of State St. on the University end, and it's practically on campus. When I was feeling better, we walked State St., around the Capital, and enjoyed the city. When I was tired, we had a huge choice of restaurants maybe a block away, a drugstore around the corner, etc. I set trip advisor app to look for restaurants within .3 miles, and it listed 64.
Noise was never an issue.
The other thing that is cool about the location is that being so close to campus, it seems to brings in an interesting clientele. We spent one evening in the hotel bar, chatting with a couple of people who had traveled to Madison from Japan.
Which brings me to the other best thing about this hotel: the staff. It's a young staff, mostly students, but they are very professional and exceptionally nice. Specifically, I cannot rave enough about the bartender Stephen. I can honestly say that I think Stephen is part of the reason we stopped hotel hopping and settled with the Dahlmann Campus Inn. He is an interesting guy, he's intelligent, he's curious, and he's great to talk to. Honestly, if Stephen worked every night, I'd put him as the number one best thing about the hotel. The other hotel bartenders were also great, we just didn't spend as much time talking to them.
I'm also going to mention, because this is important to my husband, they have nice televisions. The previous hotel we stayed in had terrible TVs.
In general, I had mixed feelings about the decor. I like the "old" dark wood look, but at times, I felt like maybe the hotel was trying a little too hard to look more luxurious than it is.
But then... they did add the cutest little details to the rooms. Two rooms had books, one had an umbrella stand, with umbrellas and a candy dish... I liked that. It was just a little bit quirky.
A hotel in Madison, practically on campus, a half a block from State St... it should be a little quirky, in my opinion.
Overall, it was clean and attractive.
The free underground parking is very convenient.
The internet. Although the signal was strong in all of the rooms we stayed in, I don't like the system they have. You try to log on, you get redirected, you put in a password, you agree to terms, and you are on. Pretty standard. I'm okay with that. What I'm not okay with, is that it makes you do all of that again, every time you drop the signal. It doesn't let your device remember and log on without going through the whole process, every time.
The cold. We went on very cold days. The temperature was set way too low in every room we stayed in, and the room my parents had too. We had to crank it way up. In most rooms, it eventually got warm enough, but one night the temp never really got up to comfortable. We probably should have switched rooms, but instead we got more blankets.
This is my own quirk, but I don't like the "fleece" blankets they have. It's a texture thing. They put them between two sheets, so I can usually avoid touching them, but when it's cold, that's the extra blanket. My husband didn't mind them. I really hated them.
The breakfast was okay, but it didn't have enough healthy options. It had lots of donuts, muffins, eggs and sausage in warmers, things like that... My husband said the only thing that looked whole wheat was bread, and it wasn't good whole grain.
Although the hotel bar serves sandwiches, skip that, and either walk a half a block, or have something delivered. There is just too much good food nearby to settle for a so-so sandwich.
Overall, we really like the place, and the more we stayed, the more it grew on us. It's pretty, it's comfortable, it's clean... but what really makes this place special is the location and the staff.
We'll be back.
If even with the curtains closed and the heat cranked the place doesn't warm up, switch rooms...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to write such a detailed review of your stay . I'm glad that you found the hotel, it's location, and our staff, to be be to your liking and a good value. I sincerely hope that everything went well during your visit to the UW medical facility.
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I'm glad you enjoyed your experience in the Chancellor's Club. I've shared your nice comments with Stephen and he was very appreciate. To the extent that he turned you into a loyal guest, I'm very appreciative as well!
I'm glad you noticed and appreciated some of the "quirky" apects of our guest rooms - while we strive to create an upscale expereience, it's also important to us that our guests feel at home when they're travelling and we try to provide a few unique touches to make that possible.
I'm sorry that you didn't prefer our internet sign-on process - it's critical that we maintain the security of our guests' information and though it is repetitive to repeat the password each time, it does surpasses other, less-secure options. I apologize though, for the frustration it caused you.
I'm glad our rooms warmed up to your liking - we conserve energy by keeping our vacant rooms at 65F and they do warm up rather quickly - I would like to address the issue you had during one of your visits, as this seems like a potential maintenance issue which can be easiliy addressed (Please send a note to my email address below if you recall what room had that issue...)
We are continuously looking to improve our breakfast offerings and appreicate your comments about adding more healthy options.
We will look forward to your future visits and again, I very sincerely appreciate your praise and critique. Please let us know if there is anything we can do to make your future visits even more memorable!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.