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“service” 3 of 5 stars
Review of Microtel Inn & Suites by Wyndham Madison East

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Microtel Inn & Suites by Wyndham Madison East
2.0 of 5 Hotel   |   2139 East Springs Drive, Madison, WI 53704   |  
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Ranked #52 of 63 Hotels in Madison
LAGUNA WOODS
1 review
“service”
3 of 5 stars Reviewed September 27, 2012

poor internet,no refrigerator,no microwave,poor breakfast selection,coffee was good.bed was comfortable,quiet room,mold in bathroom

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 reviews from our community

Traveler rating
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    54
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Any
English first
A TripAdvisor Member
2 of 5 stars Reviewed September 24, 2012

staff was courteous. tv picture quality was extremely poor, mattress quality was very poor, bath fan needed to be replaced (extreme noise)

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BRF, WI
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 25, 2012

I might not be a business person who travels a lot, but I believe I did my share in travelling quite a bit. I've stayed at hotels like St. Regis to Super 8, and this is the most unpleasant treatment I've ever received. The front desk lady came to check when I went to get some ice in the afternoon. The following morning a different front desk lady - again - came to check when I used their microwave. At 10 am the housekeeping knocked on the door insisted to clean the room, which I refused. At 10:20 front desk called with "a friendly reminder that check out time is 11 o'clock". You'd be better off at the RED ROOF INN and ECONO LODGE across the road.

  • Stayed July 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 25, 2012

I won't complain about the micro size of the room. With the price that cheap and no incident of bedbugs, I am set. However, I'd like to point out some other incidents.

You be the judge:
1. I went to the ice machine to fill up the ice bucket for my beer, the receptionist followed me just to check what I was doing. .....?!?
2. The check out time is written"11AM". At 9:30 AM, the man (I assume the owner), with a cleaning lady behind him KNOCKED on my door and shouted "Room service" twice. I refused to open the door and told him that I was not going to check out just yet.
3. At 10:20 AM, a different woman CALLED to my room and said, "This is a friendly reminder that the check out time is 11AM." Huh?

What they did was beyond rude. It's at the borderline with being creepy. And, yes, the floor of the bathtub was quite sticky and slippery from the soap of 1000 previous guests.

I am not recommending this to anyone.

  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Top Contributor
165 reviews 165 reviews
134 hotel reviews
Reviews in 126 cities Reviews in 126 cities
125 helpful votes 125 helpful votes
2 of 5 stars Reviewed May 15, 2012

Was going to say that the only positive is that its cheap but there are cheaper places then this.

I've stayed at a Microtel before and was pleasantly surprised and thought I'd give this one a try but it turned out to be a bad experience.

The carpets are dirty (both inside and out), the side of the bed had some really big dried stains (I couldn't figure out what it was), the shower was terrible (the water went everywhere except for my body), the drain was blocked, the bed sagged and the tv image was blurry that my eyes hurt watching tv.

Location is relatively handy to the interstate and there are dining options around.

  • Stayed May 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 28, 2012 via mobile

Only thing good about the rooms is the bedslatest we're comfortable the walls have stains all over them the bathroom floor is poorly cleaned hair balls dried up blood from the previous person how hard is it to clean that little bit of a space!!!! The floor is coming up it the corner the drawers are broke and also have stains.. the lady that checked us in didn't talk much not friendly. The coffee and juice isn't even with the breakfast stuff its down the hall. $50 bucks isn't a bad price but traveling with kids in a dirty room isn't good..

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Madison East

Address: 2139 East Springs Drive, Madison, WI 53704
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #52 of 63 Hotels in Madison
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Madison East 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Microtel Inn & Suites Madison Hotel Madison
Microtel Inn And Suites Madison
Microtel Madison
Madison Microtel

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