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“Fun Business Trip to Madison” 4 of 5 stars
Review of Hilton Madison Monona Terrace

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Hilton Madison Monona Terrace
3.5 of 5 Hotel   |   9 East Wilson Street, Madison, WI 53703   |  
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Ranked #17 of 63 Hotels in Madison
Fort Valley, GA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Fun Business Trip to Madison”
4 of 5 stars Reviewed June 1, 2010

I stayed at the Hilton Madison Monona Terrace from May 16 through May 20. I was there to attend a conference. The hotel has excellent service. When my group arrived at the airport, there was not enough room for all of us to ride the hotel shuttle. The driver told us to take a cab and that the hotel would pay for the fare. That was great since we didn't have to wait for the shuttle to return.

Check-in was easy. The hotel is a little tight but I can expect that from a downtown hotel. The room was clean and comfortable. My only complaint is the lighting in the bathroom. It was very dark in the bathroom when trying to get ready in the moring with make up and contacts. Other than that it was quiet and a good place to stay. The location was perfect for a quick walk to lunch and dinner. If you have business in downtown Madison this is a great place to stay.

  • Stayed May 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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602 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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English first
Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2010

From the time I was picked up by the hotel shuttle at the airport, I had a 5-star experience. My room was ready for an early check-in which allowed me to freshen up before my business meeting. The oversized room had a lake view. As a former Hilton Honors VIP, I was treated like a VIP. The staff made a typical business trip feel like a resort experience by meeting all of my expectations. You can't beat the location . . . only two blocks to the state capital and connected to the convention center via a skybridge. Whether you are in Madison for business or pleasure, there is no better place to stay then the Hiltion Madison Monona Terrace.

  • Stayed May 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2010

This hotel has wonderful, attentive staff at all levels, and the hotel shuttle is easy trasport to and from the airport. It makes business travel enjoyable.

  • Stayed May 2010, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, KY
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 26 cities Reviews in 26 cities
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed May 22, 2010

You have certain expectations when staying at a Hilton and this facility meets all of them - smooth check-in, helpful and cheerful staff, clean and updated facilities, nice amenities.

King-sized bed on the 12th floor had a stunning view of the state capitol and a view of the lakes, adequate drawer space for a short stay and enough desk space and plugs to set up and get work done. While there was free wireless internet available from several unsecured networks, speeds varied considerably; the hotel charged $9.95 a day to plug into their high-speed network, exorbitant in this day and age. The bed was Hilton-comfortable but some may had trouble finding a pillow combination to suit them. It was nice to have a coffee maker with real mugs in addition to the standard foam cups.

The only real annoyances were in the bathroom - extremely dim lighting that made it hard to see what you were doing, and water that got quite warm but never really steamy hot; guess there's no hot water boiler on the 12th floor?

The on-site restaurant is a chain but has reasonable prices and a good selection of steak and seafood entrees; the bar is quite good for a hotel; a somewhat-pricey breakfast buffet is available every morning. As a bonus, there is a skywalk connecting the hotel to the Monona Terrace Conference Center across the street, so this is the place to stay if you have a conference there.

State Street, a many-blocks-long cultural cornucopia, is two blocks away on the other side of the state capitol, and home to a huge variety of restaurants, shops and what have you, far above average for a typical college town. All in all a good experience.

  • Stayed May 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 20, 2010

Easy check-in process. Treated with respect by every hotel employee throughout the entire stay. Clean, comfortable and quiet room. Great service. Incredible sight lines of Madison and Lake Monona. All around excellent hotel.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marathon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2010

This is truly a wonderful place to get away to. The location is perfect to the downtown area, you can walk to the Capitol & be close to the action of State Street. The hotel itself is beautiful, the rooms upscale, beds incredibly comfortable & the staff could not be friendlier. We love the opportunity to be looking at the lake & enjoying the serenity that this Hilton allows us to experience.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa City, Iowa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 12, 2010

I enjoyed staying at this hotel. It was centrally located in Madison with great service. Ask for a room with a view of the lake.

  • Stayed April 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Madison Monona Terrace

Address: 9 East Wilson Street, Madison, WI 53703
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Madison
#11 Romantic Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Madison Monona Terrace 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Enjoy the beauty of the newly renovated Hilton Madison Monona Terrace. Conveniently located in downtown Madison along the UW Campus, this elegant property is connected by skywalk to the Monona Terrace Convention Center. Choose from a variety of guestrooms and suites with views of the State Capitol or beautiful Lake Monona. Recent upgrades provide an upscale, urban and residential feel to the rooms and public spaces. Check out the new carpeting, in-room safes, mahogany furnishings and multi-charging stations for in-room connectivity. ... more   less 
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Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Hotel Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton

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