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“Perfect location, comfortable property” 5 of 5 stars
Review of Hilton Madison Monona Terrace

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Hilton Madison Monona Terrace
3.5 of 5 Hotel   |   9 East Wilson Street, Madison, WI 53703   |  
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Ranked #17 of 63 Hotels in Madison
Platteville, Wisconsin
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Perfect location, comfortable property”
5 of 5 stars Reviewed March 23, 2014 via mobile

This is a wonderful hotel in the perfect location in Madison. The rooms are very comfortable, with excellent views of either the Capitol or the lake. Service was very good, and the food and beverage were also very good.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review, April 3, 2014
I am glad that you enjoyed our hotel! In addition to our high service levels we offer the added benefit of a wonderful location in downtown Madison. I hope you continue to stay with us when you visit Madison!
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602 reviews from our community

Traveler rating
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    74
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
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English first
Milwaukee, United States
1 review
5 of 5 stars Reviewed March 21, 2014

Had a great view of one of the ice covered Madison lakes. The room was not set up as your typical modern unit; it had some style and panache. Price was higher than average locally this time of year, but moderate by most standards.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review, April 3, 2014
I am glad you enjoyed the view from one of our lake view rooms! I must say, as much I enjoy the ice covered lake I am very much looking forward to the warmer weather. I hope you have a chance to come back to enjoy the view during the non-winter months!
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La Crosse, Wisconsin
Top Contributor
170 reviews 170 reviews
33 hotel reviews
Reviews in 53 cities Reviews in 53 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed March 19, 2014

Front desk staff was very gracious and I loved checking in next to a bowl of dog treats for canine guests. The place was classy and yet allowed dogs ( only classy dogs I'm sure). I liked the feature of needing to use your room key to operate the elevator between 11 pm and 5:30 am. Had a wonderful view of the state capitol building - especially at night. Will definitely stay here again.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review, April 3, 2014
Our Front Desk staff does an excellent job, I am glad that they were able to leave you with a positive impression. We are very proud of being a pet friendly hotel, we very much enjoy meeting our guests pets. I am pleased to hear that you will be staying with us again, I am certain you will enjoy your next visit as much as you enjoyed your previous visit.
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Wisconsin
Top Contributor
74 reviews 74 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed March 16, 2014

We've stayed at the Hilton several times in the past. This time, we visited as a couple with 2 small children for a weekend to celebrate my wife's birthday.

They went out of their way to make the weekend exceptional.

I had emailed my requests ahead of time to the hotel and they were gracious enough to honor them. We stayed in a 1 king bed "deluxe" room, which overlooked the lake (beautiful) and had a semi-private seating area that converted into a pull out couch.

The staff had a welcome and happy birthday card waiting for us in the room, along with a plate of fresh, very good fruit.

The staff were ALWAYS courteous, very professional, and what I have come to expect at this hotel and a Hilton in general. Bedding is hilton issued fare, and always good as well.

I always use the valet parking. For $3 more than do-it-yourself parking, it's worth it.

The location is exceptional, with shuttle service to surrounding area if you want it. Or close enough to walk on a decent night, with PLENTY of high-quality restaurants around, including the Chop House attached to the hotel.

The bar makes stiff drinks.

The pool area is small but clean. Fitness area is good with free weights.

What makes this hotel exceptional is the service and friendliness. You do not get this type of service from other hotels.

Room Tip: Corner rooms with the view are the best. Otherwise, get a high floor lake view.
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review, April 3, 2014
I am very happy to hear that our staff helped in creating an exceptional weekend for you and your family. Our staff takes a lot of pride in what they do, I look forward to sharing your review with the team!
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Lebanon, United States
1 review
5 of 5 stars Reviewed March 14, 2014

The Hilton Monona Terrace is at a great location, right on the lake and close to Madison's State Street, the location for many great local venues and entertainment options. Room was well furnished, quiet, with a comfortable bed!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, Manager at Hilton Madison Monona Terrace, responded to this review, April 3, 2014
I am glad you enjoyed your stay with us! I hope you get to stay with us on your next trip to Madison!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Wayne, Indiana
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 12, 2014

I stayed here for two days to attend a conference.The hotel is exactly what you would want for a business trip - large room, great WI-fi, comfortable bed, etc. The location is fantastic as well, several restaurants withing walking distance - and great views of the lake and the capitol building.

I also appreciated that the fitness center was top-notch; with 3 treadmills, 2 ellipticals, and one other machine ( a cycle - I think).

This is a busy hotel - and I am glad my room was away from the elevator.

Room Tip: Try to get a room away from the elevator.
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheboygan, Wisconsin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 12, 2014

Pros - Solid Bemis toilets & nice HDMI hook up for my computer to play on the TV.
Cons- Rude staff, dated fixtures, paint peeling off walls, extremely noisy pipes and very thin walls.

I won't be coming back nor staying in a Hilton again.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Madison Monona Terrace

Address: 9 East Wilson Street, Madison, WI 53703
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Madison
#11 Romantic Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Madison Monona Terrace 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Enjoy the beauty of the newly renovated Hilton Madison Monona Terrace. Conveniently located in downtown Madison along the UW Campus, this elegant property is connected by skywalk to the Monona Terrace Convention Center. Choose from a variety of guestrooms and suites with views of the State Capitol or beautiful Lake Monona. Recent upgrades provide an upscale, urban and residential feel to the rooms and public spaces. Check out the new carpeting, in-room safes, mahogany furnishings and multi-charging stations for in-room connectivity. ... more   less 
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Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Hotel Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton

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