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“Solid & Consistent” 5 of 5 stars
Review of Hilton Madison Monona Terrace

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Hilton Madison Monona Terrace
3.5 of 5 Hotel   |   9 East Wilson Street, Madison, WI 53703   |  
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Ranked #19 of 64 Hotels in Madison
Certificate of Excellence 2014
Chicago, Illinois
Top Contributor
79 reviews 79 reviews
74 hotel reviews
Reviews in 65 cities Reviews in 65 cities
91 helpful votes 91 helpful votes
“Solid & Consistent”
5 of 5 stars Reviewed January 19, 2013

The Hilton Madison Monona Terrace is not a five-star property. But I'm giving it a five-circle rating because, for $149, it delivers more than most properties. I've been returning to this hotel (except for a few stays at the Hotel Red to give it a spin) for a decade now, and the management at this hotel is solid, the service and product consistent. I look forward to my visits.

CONS
- HMMT is not glamorous, not particularly luxurious. But it's cozy and comfortable

PROS
- Best location in town, within easy walking distance of the capitol, nice restaurants and State Street
- A view of the lake from some rooms, the capitol from others
- Easy. Easy access, easy parking. Extending my check-out time to 2:00 was not a problem
- Hilton Hhonors points
- Decent gym with Precor exercise machines. I appreciate that the bike has a reclined seat so I work out my legs, not my lower back
- Cute bar and restaurant, but it's better to get out and explore Madison
- Very comfortable beds

Hotel Red is fun and contemporary: I'm glad I tried it, and I recommend it for a change of pace, or coming to Madison for a college game. But the HMMT will continue to be my go-to property.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jason_Havey, General Manager at Hilton Madison Monona Terrace, responded to this review, January 21, 2013
Great write up, thank you! I agree that our location is a great place to stay (and work!) in Madison. I wanted to thank you for the comments on the fitness center and let you know that I am working on an equipment "refresh" this spring to further enhance the value of the area! See you on your next visit!
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653 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
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English first
Elgin, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2013

Thank you for a wonderful stay.
We wanted to let you know that Krystal who working at front desk this morning was super helpful. We found our car battery dead this morning and she let us borrow her jumper cables so a friend could come start our car. Above and beyond customer service! We just wanted to make sure you know we appreciated her help.
Thanks, and we will be back!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason_Havey, General Manager at Hilton Madison Monona Terrace, responded to this review, January 9, 2013
Thank you very much for the review and mention of Krystal! We will definitely celebrate her committment to great guest service! We look forward to your next visit!
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Wisconsin
Top Contributor
55 reviews 55 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed January 1, 2013

An excellent spot for being convenient to everything in downtown Madison.

Hotel is exactly what you expect for a Hilton- excellent service, very comfortable room and their standard decor. They have an indoor pool and hot tub, that although on the small side looked to be very well kept.

But like other chain hotels, this one suffers from thin walls and doors- very easy to hear everything going on in the hall.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 25, 2012

Stayed at Hilton recently after having stayed at Hyatt before. Hilton is a short walk to downtown (be sure to stop by Fromaggio cheese and Square Wine) and on lake. Also, inside access to winter farmers market (summer version is phenominal).

My favorite hotel in Madison combining location, view and value.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jason_Havey, General Manager at Hilton Madison Monona Terrace, responded to this review, December 31, 2012
Thank you for the review and mention of the indoor farmers market at Monona Terrace! I also enthusiastically agree with your wine and cheese recommendations!

Jason
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Somerville, MA
Top Contributor
89 reviews 89 reviews
19 hotel reviews
Reviews in 34 cities Reviews in 34 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed December 24, 2012

We booked last minute on Hotwire and scored a great rate. The location is perfect as there are dozens of restaurants and shops within walking distance. The lobbies, corridors and rooms all looked brand new and they were very clean. The staff was very friendly and they quickly accommodated all of our requests. Thanks to the hotel staff for a great stay!

Room Tip: We stayed in a corner king room on the 5th floor and it was wonderful.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Top Contributor
240 reviews 240 reviews
230 hotel reviews
Reviews in 127 cities Reviews in 127 cities
274 helpful votes 274 helpful votes
4 of 5 stars Reviewed December 19, 2012

The capitol is at the center of Madison. It occupies a square block. If you walk 2 blocks in any direction you will hit all of the Madison downtown hotels.They are all walking distance to the Capitol or the restaurants etc.

the Hilton is one of the nicer properties. It feels like a high end hotel - valet at the waiting - nice lobby - good restaurant. The room was the current theme of fridge, work space etc all built into one long wall - bed across - sofa at the end of the room. I found the space comfortable, the rooms very well sound-proofed. The bathroom was nicely finished.

All in all this was the best choice I found in Madison.

Stayed August 2012, traveled on business
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Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 16, 2012

As stated above, this was year 2 in a row for me for Ironman Moo. When comparing this hotel to other race hotels on the IM circuit, this is easily one of the best if not the best in the continental US. The hotel is very clean, rooms are newer and excellent, and the staff bends over backwards for the athletes. The pre-race buffet and breakfast is great and I'm booked here again for 2013.

Also, we too did have a momentary glitch with the AC this year. The room at first was warm. All you need to do is call the desk and they or maintenance will tell you how to operate and program the thermostat. Easy as that.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason_Havey, General Manager at Hilton Madison Monona Terrace, responded to this review, December 24, 2012
We love having Ironman as much as the participants love being in it. It is a trill for us to be so close to the event and host so many world class athletes. Thank you for the feedback, it is much appreciated!

See you next year!!
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Additional Information about Hilton Madison Monona Terrace

Address: 9 East Wilson Street, Madison, WI 53703
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Madison
#11 Romantic Hotel in Madison
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hilton Madison Monona Terrace 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
Enjoy the beauty of the newly renovated Hilton Madison Monona Terrace. Conveniently located in downtown Madison along the UW Campus, this elegant property is connected by skywalk to the Monona Terrace Convention Center. Choose from a variety of guestrooms and suites with views of the State Capitol or beautiful Lake Monona. Recent upgrades provide an upscale, urban and residential feel to the rooms and public spaces. Check out the new carpeting, in-room safes, mahogany furnishings and multi-charging stations for in-room connectivity. ... more   less 
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Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Hotel Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton

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