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Hilton Madison Monona Terrace: Traveler Reviews

3.5 of 5
9 East Wilson Street, Madison, WI 53703
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Hilton Madison Monona Terrace
Ranked #18 of 62 hotels in Madison
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326 reviews from our community

Traveler rating
    161
    100
    40
    12
    13
See reviews for
Families
58
 
Couples
72
 
Solo
30
 
Business
136
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Traverse City, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Hilton Madison Monona Terrace a GREAT PLACE!”
5 of 5 stars Reviewed November 15, 2012

As a Hilton Honors member, I was upgraded to a wonderful room on the 10th floor with a view of Lake Monona. It was a great place to stay as I was visiting my grandson at the University and it was so convenient to walk everywhere. I did not have any meals at the Hilton so can't comment about that but did love the shuttle service from the airport to the hotel. The farmers market on Saturday morning around the capitol building was lots of fun. Overall, a great location in a beautiful city.

Room Tip: Become a Hilton Honors member!
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jean H about Hilton Madison Monona Terrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidBuss, Manager at Hilton Madison Monona Terrace, responded to this review
November 21, 2012
Thank you so much for sharing your experience. We are thrilled that you found the Hilton Madison to be such a Great Place! We are so fortunate with our location right in the heart of downtown Madison and hope you will have the opportunity to stay with us again in the future. Sincerely, David Buss, Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
“Very good hotel room - $$ extras, not so good.”
4 of 5 stars Reviewed November 13, 2012

Was at the hotel for a conference in the adjoining conference centre. The hotel room itself was very good, with excellent soft linens on the bed, and decent-sized floor space and bathroom. I didn't use the pool or eat any meals there, so I can't comment on the amenities. The $10 internet, and $13 for parking, was kind of annoying considering the price for the room.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RobZ01 about Hilton Madison Monona Terrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Adequate.”
4 of 5 stars Reviewed November 11, 2012

My husband and I stayed in a corner room with a lovely view of the capital and the lake. We were particularly happy with the location, which was such easy walking distance to everything. However, we found the price overall to be rather high for a hotel which was just standard, and we were particularly unhappy that wifi wasn't free. The view, as previously mentioned, was outstanding, but the room was smaller than expected and underwhelming in general. The customer service was also okay, but not fabulous. In future if we need to stay in downton Madison we'll choose otherwise.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Mathilde S about Hilton Madison Monona Terrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MEXICO
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Great location!”
5 of 5 stars Reviewed November 5, 2012

Loved the location, we where there for an Expo held at the Alliant Energy Center barely 10 minutes by car to the hotel that its located downtown Madison by Lake Monona, (we got a wonderful view of the Lake from our room) and short walk to the Capitol Building (we enjoyed walking to the Saturdays Farmer´s Market). The hotel was fully booked by Saturday but we never got the sense of overcrowding and we always got a table for the buffet breakfast (witch wee liked).

We barely got in touch with the hotel staff, everything went perfect. The just help us book dinner at The Blue Marlin, by the capitol building.

If I must say the only thing that I was bother at first was the expensive rate we got, but considering that it was fully booked, sometimes if you want the place you must pay. Definetly I would go back but as always I´ll be looking for a better deal.

Room Tip: Ask for a room with a view of Monona Lake,
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Ana0610 about Hilton Madison Monona Terrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign, Illinois
1 review
1 helpful vote 1 helpful vote
“Flawless experience”
5 of 5 stars Reviewed November 1, 2012

I highly recommend the Hilton. I have stayed here 5-6 times, and each time the experience is
a bit better. The rooms are attractive: I have been is some of their deluxe, which were recently
updated and are very comfortable, and have stayed last time at their presidential which is a solid
suite, whose master bath belongs in a specialty suite of the 4 diamond hotel (and there are no 4
diamond hotels in madison). Their breakfast at the club is improved and includes a good variety.
Service for my last stay was tops, and I would mention David and Ceera in this regard.

To put things in proportion, the other option for HH members in downtown madison is the doubletree.
The comparison is day and night: the Hilton is way better. Not to mention the magnificent view of lake
monona or the capitol (from the doubletree you can see either a parking lot, or the garbage area).

Finally, the whirlpool at the room is one of the finest I have experienced in any hotel. My mind had
to travel back to the turret suite at the Intercontinental in Melbourne in order to recall a better one.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Pumpkingo about Hilton Madison Monona Terrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Madison Monona Terrace

Also Known As:
Hilton Madison Monona Terrace Hotel Madison
Hilton Madison Monona Terrace Hotel
Hilton Hotel Madison
Hilton Madison
Hilton Monona Terrace Hotel Madison
Madison Hilton
Address: 9 East Wilson Street, Madison, WI 53703
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotels in Madison
#18 Family Hotels in Madison
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Enjoy the beauty of the newly renovated Hilton Madison Monona Terrace. Conveniently located in downtown Madison along the UW Campus, this elegant property is connected by skywalk to the Monona Terrace Convention Center. Choose from a variety of guestrooms and suites with views of the State Capitol or beautiful Lake Monona. Recent upgrades provide an upscale, urban and residential feel to the rooms and public spaces. Check out the new carpeting, in-room safes, mahogany furnishings and multi-charging stations for in-room connectivity. ... more   less 
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