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“Great place to stay!!” 4 of 5 stars
Review of Staybridge Suites Madison East

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Staybridge Suites Madison East
3.0 of 5 Hotel   |   3301 City View Drive, Madison, WI 53718   |  
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Ranked #23 of 63 Hotels in Madison
Kewaskum, Wisconsin
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Great place to stay!!”
4 of 5 stars Reviewed July 21, 2014

I had a friend visiting from Holland and we wanted to spend a few days in Madison. I chose the Staybridge Suite and I am happy I did!! Despite the fact that they were going through some renovations, the front desk roomed us in a place that was already finished and was going to have little to no construction noise (we heard nothing). The continential breakfast were soooo good!!! Thank you ladies for putting on a great spread of eggs and a meat choice, waffles and oatmeal, fruit, cereal, delicious breads and bagels, etc. The room itself was very nice. We were surprised at the kitchenette. I only gave the hotel 4 stars because even though it was a great hotel and I would stay there again without hesitation, the hotel did allow pets. Unfortunately there was a little toy dog a couple doors down from us that always seemed to be in the hotel when we would come back. It would bark at every little noise and it was annoying. After breakfast one day, as we were returning to our room, the dog was barking. I did make some comments out loud and notice the owner walking behind us after the fact. Funny... I didn't hear the dog again. There were quite a few dogs at the hotel. I love dogs, but it would be nice to have a section of the hotel were it was just for dog owners. Overall, everything was fantastic!! My friend from Holland was impressed and I was too. Thank you for the enjoyable stay!

Room Tip: If you don't like dogs, make sure you ask about getting a room where dogs are not around.
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  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review, August 11, 2014
Dear LeahsAuntie,

Thank you so much for taking the time to post a review. We are all super happy you enjoyed your stay, the breakfast, our renovated rooms, and more importantly, that our construction did not bother you during your visit. Once all the renovation madness is over we will be able to designate specific suites for pet owners to prevent their friends to disturb other folks; right now we are just trying to make sure we can accommodate all our long term guests with as few interruptions as possible. Thanks again for your patronage and for taking the time to share your experience. Tot ziens! Fausto C.
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103 reviews from our community

Traveler rating
    61
    28
    8
    3
    3
See reviews for
35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
Georgetown, Indiana
Top Contributor
78 reviews 78 reviews
21 hotel reviews
Reviews in 42 cities Reviews in 42 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 13, 2014

My wife and I spent the night here before exploring Madison, and continuing on to The Dells. Check-in was extremely smooth and the desk clerk was very courteous. We were upgraded to a room on the 3rd floor that had been renovated, and it was great. We loved the colors and wood floor. The bed was comfortable, and the shower was great. Breakfast the next morning was really good too. We loved the breakfast pizza. Another amazing stay with IHG. This is the reason we are platinum members.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review, July 14, 2014
Dear Matt W,

Thanks for staying with us and taking the time to review your stay. We are glad we had a chance to upgrade you to one of our renovated suites and to learn you enjoyed so many aspects of it. We value our IHG Rewards Platinum members tremendously and it truly is a pleasure to know we were able do deliver that great stay you deserve. Thanks again for your continuous patronage of our brands. Fausto C.
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minnesota
Top Contributor
57 reviews 57 reviews
33 hotel reviews
Reviews in 26 cities Reviews in 26 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 13, 2014

Stayed overnight with 2 grandchildren. The room clean, neat, sound proof. Loved the suite having 2 rooms. Towels and sheets great shape. Bed comfortable and loved the no heavy polyester bedspread. Staff friendly and helpful. Grandson 3 yr old pinched his finger in a door and staff got us some ice to smooth the pain. Great time in the pool and hot tub. Breakfast was great also. Real oatmeal, not that instant stuff, cottage cheese and fresh fruit a real plus!!!.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review, July 14, 2014
Dear Erameram,

Thanks for staying with us and taking the time to review your stay. We are extremely happy to learn you and your grand children had a great time at the hotel and had an opportunity to enjoy many of our multiple amenities, especially the breakfast choices. Thank you so much for choosing us during your visit to Madison; we will be looking forward to welcoming you back during the next. Fausto C.
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Minneapolis
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 2, 2014

I made an error in the reservation when I booked it. General Manager Fausto worked patiently with me over email until the error was corrected. Since it was my error in the first place, he was not obligated to do a thing. Very happy with this hotel. We travel to Madison once a year and would recommend this hotel to anyone.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review, July 8, 2014
Dear Roadtrippin392,

Thank you for taking the time to review our hotel. We are happy to help make your reservation and your stay exactly what you wanted it to be, and maybe exceed your expectations somewhere along the way. We are happy to be your hotel of choice in Madison and to receive such great endorsement from you. Thank You. Fausto C.
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Perry, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 26, 2014

Great experience. Rooms were neat and clean. When we were checking in Dereck was very helpful. We were looking for some sightseeing and Dereck even printed out maps for us. The breakfast was great, we stayed 3 nights every day was different items on the breakfast bar. All of the staff was wonderful. Enjoyed the swimming and hot tub. Would definitely stay at a Staybridge Suites again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review, June 30, 2014
Dear Brenda,

Thank you for staying with us during your visit and for taking the time to review your stay. We are very glad to know our staff did a great job at making you feel welcome and that you had the opportunity to enjoy our multiple amenities. Thanks again for choosing us during your visit; we will be looking forward to seeing you again. Fausto C
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Island Lake, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 17, 2014

Stayed in one of the newly renovated 2 BR Suites last week - despite the dust and construction, the room was very well appointed - enough space for the whole family and then some. Very pleasant front desk staff, including general manager Fausto. Also, manager's reception dinner was very tasty and breakfast was great as usual. Definitely coming back here again - renovations are worth the wait!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review, June 18, 2014
Dear Bjtiv,

Thank you so much for choosing us during your visit to Madison. We are glad you got a chance to experience our renovated suites and fully enjoy it. We are very excited to offer our regular and new guests the beautiful, upgraded rooms; it has taken some time but like you indicated, it has been well worth it. Thanks again for your patronage; we will be looking forward to your next visit. Fausto C.
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Jersey City, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014

I stayed here for around 6 months here. I can't thank enough the Management and Staff of this hotel. They were very considerate to us. During my stay they tried their best to make me and my wife comfortable. I should specially mention Fausto and Michelle - both of them have been very helpful in every way. I had a lot of bill requests, the bill invoices being sent and Fausto personally used to make sure that all those were met. Michelle was always helpful in every way. I have spent a lot of time at their hotel since I spent the brutal winter months in Madison, but their warm welcoming attitude towards us made us enjoy the Wisconsin winters. They do give wonderful snacks in the evenings. I still do miss the warm cookies that were freshly baked. They have a wonderful breakfast. The room has very good and comfortable beds. Our entire stay was very comfortable and nice. I would surely visit the place again.

Room Tip: The place is wonderful. Make use of the pool and the Jacuzzi while you are there, and don't miss...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadisonStaybridgeGM, General Manager at Staybridge Suites Madison East, responded to this review, June 18, 2014
Dear Ankushtyagi,

Thank you so much for taking the time to review our hotel. It was truly a pleasure to be your home away from home during your assignment in Madison. We will miss you and your wife and it is truly great to know we were able to make you feel welcome and comfortable. Please receive a warm greeting from all of us at the Staybridge family; we hope you find a great place to call home during your next assignment, and will be looking forward to your next trip to Madison. Fausto C.
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Additional Information about Staybridge Suites Madison East

Address: 3301 City View Drive, Madison, WI 53718
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Family Hotel in Madison
#20 Business Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Madison East 3*
Number of rooms: 90
Official Description (provided by the hotel):
*CURRENTLY UNDER RENOVATION* Staybridge Suites Madison East is located only 4 miles from downtown, our State Capitol and minutes from top corporations such as American Family Insurance World Headquarters, Alliant Energy, Trek Bicycle Corporation, QBE Americas, Kraft, and Oscar Mayer. When visiting Madison, WI for business or leisure travel, our friendly staff encourages you to stay with us to experience for yourself, a hotel stay that will offer all the conveniences of a home away from home. Our newly upgraded spacious suites feature a living room with sofa, full sized refrigerator, dishwasher, stove-top oven, microwave, coffee maker, toaster and pizza oven! In addition to our beautiful guest suites, we provide unique 24-hour complimentary amenities which include the following: business center- print, fax, copy, browse online for free, coin-free laundry services-onsite, with washer and dryer, fitness center with recently updated equipment, indoor pool/whirlpool access and 24 hour on site convenient store. In addition to our 24 hour guest services, we provide guests with a complimentary hot breakfast buffet daily, and encourage to join us in our hotel's Great Room for our evening social sundowner reception hosted every Tuesday - Thursday from 5:30-7:30PM. Our staff will be here to greet you individually while serving beer, wine and a hot appetizer buffet. Complimentary shuttle is available to/from the nearby airport 7AM-7PM Mon-Fri. With prior arrangements. Pets accepted with nonrefundable fee - please call for specifics. FHSIA is included, wired and wireless. ... more   less 
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Also Known As:
Staybridge Suites Madison East Hotel Madison

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