A warm welcome and a nice room. The self-catering apartment style room was clean and comfortable. The pull out did not exist. When it was brought to the attention of the desk clerk, he did his best to accommodate the fact that our plans had changed and we had an extra guest. The hotel was fully booked, but the hotel managed to accommodate us. The next day we got a room with a pull out.
We like Staybridge because the guests and staff make you feel like an extended family.
Breakfast time is great and you get to meet people from different places.

This was my hotel of choice in Madison I stay there three to four nights a week. Previously I had given it a very good rating, unfortunately I need to amend that rating. My last two visits upon checkin my rooms were not cleaned, wrapers on the table, food left in the fridge, dirty toilets, made me wonder if the bed was stripped. The first time it happened I figured, ok one time, it can happen. Second time, no I'm done, will be staying at another hotel going forward. However, the people at the desk are still wonderful, very happy with them.

Good venue. Friendly staff. Nice size rooms and well appointed/modern. Been here before in the conference rooms but first time staying at the hotel. Would definitely consider staying again. Unable to take advantage of the breakfast and evening food options due to work schedule but was definitely a selling point when choosing this brand.

This hotel is very well kept. Very clean, modern, welcoming. The suites are spacious and greatly furnished. The staff are great - friendly and patient. I don't usually stay on this side of Madison, but I will be now! I will definitely return to this hotel!