The rooms are very nice. Spacious and clean, especially for the price. (I was surprised overall at how expensive things were in Madison). No rooms were available when I checked in, and I realize there was nothing the desk agent could do about that, but she was not the most helpful-seeming to a bit annoyed that I had interrupted a conversation with a co worker. The rest of the time the staff were very helpful. When I finally did check in, the women who helped me went out of her way to get me a good/quiet room. They have a nice breakfast space, and the food was really good. It's easy for those kinds of set ups to be in bad shape, but they did a top notch job.