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“Perfect” 5 of 5 stars
Review of Fairfield Inn & Suites Madison East

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Fairfield Inn & Suites Madison East
2.5 of 5 Hotel   |   2702 Crossroads Drive, Madison, WI 53718   |  
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Ranked #10 of 63 Hotels in Madison
Vermonville, New York, USA
Top Contributor
64 reviews 64 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
“Perfect”
5 of 5 stars Reviewed January 21, 2013

Very friendly staff. They well all eager to help with any arrangements that I needed. The shuttle service was very quick and available when I needed rides to and from the airport. The front desk was respectful and professional.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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164 reviews from our community

Traveler rating
    103
    50
    8
    2
    1
See reviews for
52
33
12
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Any
English first
Milton, Wisconsin
Top Contributor
337 reviews 337 reviews
67 hotel reviews
Reviews in 115 cities Reviews in 115 cities
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed January 20, 2013

I stayed here one night while working out of town. The hotel is convenient to the freeway & nearby restaurants. The night manager kindly upgraded me to a king suite! It was a very nice size room, but was too tired to really enjoy it...It was very quiet & even though the wind was blowing hard that night, it didn't keep me awake. After having stayed at the Ritz-Carlton Coconut Grove in Miami, I'm having a hard time with basic towels & beds....but it was fine for one night. The breakfast is very nice for those who don't have a problem with gluten in there diet as they have Jimmy Dean breakfast sausage biscuits, pita egg burritos, waffles, bagels, toast, etc... but for those with gluten sensitivities, hard boiled eggs & yogurt are the mainstay. The building & rooms are clean. I would recommend this hotel for short term stays.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oldbury, United Kingdom
Top Contributor
76 reviews 76 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed December 9, 2012

I stayed here with my wife and mother during a trip in Wisconsin. The hotel is a little way outside of Madison itself and my satnav device did its best to take us the longest possible route.

The hotel has a large lobby and breakfast area with coffee and tea available. There was a dairy convention on while we were there and the hotel got quite busy, but the staff were courteous and helpful throughout. The rooms were a little smaller than other hotels, but everything was clean and comfortable and well worth the price paid.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cedar Rapids, Iowa
Top Contributor
61 reviews 61 reviews
48 hotel reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 21, 2012

This is a newer property at the interchange of 151 & I90 on the east side if Madison. The staff was wonderful, the place is clean and the lobby is spacious.

I stay in this area for work regularly, but this was my first stay at the Fairfield. I usually stay at the La Quinta, because it's a bit cheaper at our corporate rate. But, I now also know the rooms are smaller at the Fairfield and the breakfast is 'cold' other than the toaster and waffle maker.

Other than the smallish room, the bathroom was a bit oddly designed for a new property. Grabbing a towel from the shower requires steping out and walking around a short wall to reach it.

Also, the mirror is in an unfortunate place, unless you like seeing yourself from the toilet. Perhaps you look good on the can. I, frankly, don't. (I was able to confirm that thanks to this hotel stay!)

That said, I would stay here again...these are just nit picks compared to one slightly lower cost option nearby...and to reiterate, the great staff more than makes up for having to look at myself in the mirror when using the facilities.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Woodbury, Minnesota
Top Contributor
83 reviews 83 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed November 13, 2012

I really enjoyed my stay at the Fairfiield Inn. The check-in was a breeze. The staff was so friendly and professional. The lobby is clean and inviting with a fireplace and many tables to sit and eat the free continental breakfast. The decor was bright and fresh. The rooms were very clean and the bed was pretty comfy.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Queensbury, New York,
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 25, 2012

Loved this hotel. Everything was really nice, really comfy and clean. The bed was awesome with many, many smaller pillows....perfect to get the cocoon feeling in bed. Very attractive and modern decor, and relaxing common areas off the lobby. Enjoyed the pool and jacuzzi as well. Maid service was very accommodating with our schedule, and the concierge staff was completely friendly and welcoming. Pizza Uno was right down the driveway and a great place for our family to get together for dinner or lunch. Another really thoughtful "perk" was that this hotel offered shuttle service to the wedding we were attending, and also offered that if you did drive yourself to the wedding and wanted a ride back on the shuttle, that they would take you there to your car the next day.....I mean, WOW. Although I didn't need that service I thought that was above and beyond awesome! Excellent hotel service.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rockford, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2012

My company had to stay in Madison to photograph a wedding taking place, so we choose the Fairfield Inn because of the very reasonable price. Not knowing exactly how nice the place would be at only a 2 1/2 star rating, we were VERY pleased with our stay! The staff is very friendly and courteous, the breakfast was very good and there was plenty of food displayed. The room was very clean and well decorated. The only complaint I would probably have is the room was smaller than I was used to, but we only had to stay one night so it really wasn't a big deal.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Madison East

Address: 2702 Crossroads Drive, Madison, WI 53718
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Madison
#6 Business Hotel in Madison
#16 Romantic Hotel in Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Madison East 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
Fairfield Inn & Suites by Marriott Madison East is located within one mile of over 150 shops and restaurants and is just a hop, skip and a jump off Interstate 90/94 and the Dane County Regional Airport. The hotel is just minutes from downtown Madison, University of Wisconsin, Kohl Center, Covance, Alliant Energy Center and the Overture Center. ... more   less 
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Also Known As:
Fairfield Inn And Suites Madison East
Fairfield Inn & Suites Madison East Hotel Madison

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