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Cambria Suites: Traveler Reviews

3.0 of 5
5045 Eastpark Blvd & West Terrace, NW quad of I-94 & US-151, Madison, WI 53718
Hotel amenities
Cambria Suites
Ranked #8 of 62 hotels in Madison
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157 reviews from our community

Traveler rating
    111
    37
    7
    1
    1
See reviews for
Families
51
 
Couples
34
 
Solo
15
 
Business
49
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Nice all suite hotel”
5 of 5 stars Reviewed September 26, 2012 via mobile

Usually when you hear suite hotel it is a glorified hotel room. We stayed in a 2 bedroom suite and it really was. It had 2 king sized beds and a sofa bed. It was a really nice well kept room.
The only down side was while they have a restaurant, the breakfast offerings were very sparse. Also the swimming pool is described as a resort pool but was tiny.

Overall though it was a great place to stay and I feel that we have found our home in Madison.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Filhound about Cambria Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambriamadison, General Manager at Cambria Suites, responded to this review
September 28, 2012
Thank you for your wonderful review. We are so glad that the room with two king beds worked for you. It is so nice to be able to close the bedroom door off to the main living room area. This two room king suite also has three flat screen tv's...one in the main bedroom, one in front of the second king bed, and the third in the living room area. It is one of our most popular rooms! We hope to see you soon when your travels bring you back to Madison.- Dave Monte
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Midwest USA
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
“Nice suite hotel in Madison”
5 of 5 stars Reviewed September 1, 2012

I stayed at the Cambria Suites hotel in Madison at the end of a long week on the road. I was pleasantly surprised at the quality of the hotel! The property is new (3 yr old) and the quality shows. The lobby is large and spacious. There's a bar/restaurant (which was quite empty when I arrived) with several large screens for watching sports. My room was a suite and was a little cheaper than the standard hotels nearby (Holiday Inn). The room was clean, the linen and pillows were high quality. I really liked the firm pillows. There was a large fitness center with treadmills, ellipitcal, and weight equipment. Much nicer than most. The pool was very small -- more of a splash pool than a swimming pool.

My quibbles were the air conditioner. The switch was on the wall, but the unit was fit into the window, similar to lower quality hotels. It was efficient, but somewhat loud. I ran it full speed to cool down the room, the shut the thing off for the night. The other issue was the road noise. My room faced the highway and I could hear the noise of trucks downshifting as they climbed the hill near the hotel. Be sure to ask for a room away from the highway!

The internet was free but I had to pay for breakfast. The staff was helpful. I will stay at Cambria again.

Room Tip: Ask for a room away from the highway
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambriamadison, General Manager at Cambria Suites, responded to this review
September 28, 2012
Thank you so much for giving us a try. We are very happy that you enjoyed your stay. I'm glad to hear that you'll be using the Cambria brand again...
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Saint Louis, Missouri
1 review
“Great Service”
5 of 5 stars Reviewed August 21, 2012

I stayed at Cambria Suites for a week for work. There was a young man named DeAndre who, from the beginnng to the end of my stay, was nothing short of friendly, accomomdating, and all out excellent! Any questions, we had on the hotel, or surrounding activities in the town, he was always available. He was just a joy to work with!

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ARodFab40 about Cambria Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambriamadison, General Manager at Cambria Suites, responded to this review
August 22, 2012
Thank you so much for the positive comments about DeAndre. He is a wonderful asset to our front desk staff. I will be sure to share your comments with him and the rest of my staff. He is one of the reasons we have so many happy guests.

We hope to see you again when your travels bring you back to the Madison Area. -Dave Monte
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Marathon, WI
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Poor Customer Service”
1 of 5 stars Reviewed August 20, 2012

I booked a room for a single night stay for four people online. Arrived at the hotel later in the evening and was checked in by the person working the desk. They could clearly see we had four people standing there. Went up to the room and it only had one bed. Called down to the desk and they said it was booked online wrong and there was nothing they could do. I asked if they had any rooms with two beds that we could switch to and they said they did, but because we booked online they could not switch us and there was nothing they could do. After making several phone calls they were finally willing to switch us for a $14 upcharge. I really don't understand the lack of customer service. They made us make several calls, wait around wondering what we were going to do all for $14?!! I would think it would have been much easier just to switch us and make a life long customer than to make things difficult for $14 dollars. Also, they have a small deck overlooking a pond outside the pool area and immediately under our room window. There was a group of people sitting on the deck laughing and talking loudly until past 1:00am.

Room Tip: Make sure that you find out the number of beds in the room before you book it.
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Kevin S about Cambria Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambriamadison, General Manager at Cambria Suites, responded to this review
August 22, 2012
I sincerely apologize for the inconveniences you experienced during your stay. I will be discussing your comments with my front desk staff to evaluate the policies and procedures we have in place regarding reservations from third party sites.

When reservations from third party sites show up in our system, the reservation shares with us the information that the third party site has obtained from our guests. Sometimes some information is left out or not even asked. We can only trust that the information provided to us is correct. Regrettably in this instance, your reservation didn't share the information we needed to make sure we could accommodated your needs. I understand your frustration and apologize for the trouble.

Please feel free to contact me at cambriamadison_gm@hp-hotels.com if you have any other comments or concerns, and I appreciate the time you took writing this review. -Dave
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Sleepy Hollow, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Nice Hotel - close to highway and services”
5 of 5 stars Reviewed July 27, 2012

Our family stayed at the Cambria Suites for two nights. The hotel was very clean and well kept. Very nice lobby area. The hotel is in a business park so there was very little going on right by the hotel. The swimming pool is very small, but they have a nice hot tub and outdoor sun deck. The East Towne Mall is close by with lots of shopping and choices for dining. The lobby bar was a nice place to end our night. The staff was courteous and everyone seemed to care about the property and guests (nice to have caring staff). Rooms were good size with nice amenities and comfortable beds. Would definetly consider staying here again on our next trip to Madison.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask liz514 about Cambria Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cambriamadison, General Manager at Cambria Suites, responded to this review
August 9, 2012
We are so glad you enjoyed your stay with us. The hotel is so comfortable and so close to shopping and different dinning options. And you're right...
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Additional Information about Cambria Suites

Also Known As:
Cambria Hotel Madison
Cambria Hotel
Address: 5045 Eastpark Blvd & West Terrace, NW quad of I-94 & US-151, Madison, WI 53718
Region: United States > Wisconsin > Madison
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Madison
#12 Family Hotels in Madison
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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