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“Lovely place with very friendly and helpful staff.” 4 of 5 stars
Review of Homewood Suites Madison West

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Homewood Suites Madison West
3.0 of 5 Hotel   |   479 Commerce Drive, Madison, WI 53719   |  
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Ranked #3 of 63 hotels in Madison
GreenLeadersBronze level
Toronto
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Lovely place with very friendly and helpful staff.”
4 of 5 stars Reviewed February 2, 2013

This is the second time that I've stayed here for business - spotless and spacious rooms, great staff. There is no on site bar/restaurant but Adler's pub is just down the road. Will definitely stay here on my next visit.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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241 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Suwanee, Georgia
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 2, 2013

This hotel is perfectly located for day trips out of Madison to Spring Green, Dodgeville, Mount Horab, and Middleton. The front desk clerk was very helpful with directions to the various towns and attractions. I enjoyed both the breakfasts and the manager's receptions which provided enough food to be considered dinner. The indoor pool and hot tub were welcoming after a long day of touring. The hotel was spotless. I couldn't have asked for a better stay.

Room Tip: My room was on the first floor, close to the pool but far enough away that I was not bothered by noi...
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  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Minneapolis, Minnesota
Top Contributor
52 reviews 52 reviews
52 hotel reviews
Reviews in 45 cities Reviews in 45 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 24, 2013

At the time of our stay the hotel was pretty new. It has a very modern look to it. The room was large and very well appointed. The breakfast room was also large and had a good selection of food. The only drawback was that is was difficult to find and inconvienient to get to and get out of due to where it is located in relation to the major roads in the area.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
2 reviews
5 of 5 stars Reviewed January 24, 2013

Friendly service. Nice room. Love the complimentary breakfast; healthy options are there if you heed them. The in-room kitchen can save you a little money. OK, the pool's a little chilly for me, but the hot tub was just right. Even the family dog was welcomed with a treat. Good location near mall on West side.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wisconsin
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 23, 2013

Great attentive staff, wonderful front desk gentleman always remembering my name and everyone making me feel right at home during my extended stays. Breakfast this morning was Quiche Lorraine, hash browns, sausage, exquisite pastries and all the regular fixin's of fresh cut and whole fruit, milk, oatmeal, juices, bagels, waffles, oh I could go on... And then the dinners, in a word amazing. Housekeeping makes sure all is in perfect condition when I get 'home' and thanks to Nayeli to keep everything stocked in the room. Great workout room, quiet location, good business services. Great sleep. It's all I need while on the road.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cedar Falls, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 18, 2013

Well Done accommodations for an extended stay situation.On the West side of Madison, Close to Verona for the 2013 USA Cyclocross NATIONAL Championships. Convenient to the venue. Really like the separate bedroom and living area with a sofa Bed. Quite accommodating for my family and friends. Lots of room to spread out; sleep; and Love the Breakfast and Dinning options AT the hotel.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Illinois City, Illinois
1 review
1 of 5 stars Reviewed January 14, 2013

I have never been treated so rudely by hotel staff. They did not honor the rate that the reservation was made. No manager's reception & the breakfast was very disappointing. Hampton is just across the parking lot, don't pay extra for the homewood name for this one.

  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonGM283, General Manager at Homewood Suites Madison West, responded to this review, January 16, 2013
Thank you for taking the time to share your feedback about our hotel. We apologize for the inconvenience caused during your stay and that we were not able to provide you with the quality of services and amenities you deserve. Our state rate is available for state of Wisconsin employees traveling for business. This rate is bookable online at times and it states that an ID will be requested upon check in. We do provide the complimentary Manager’s Reception that incudes a salad bar, entrée, beer, and wine Monday through Thursday from 5:30 p.m. until 7:30 p.m. We see that your reservation was for Friday night and I apologize for the misunderstanding regarding the availability of the reception. Because travel is very important, we try hard to make sure all our guests have a rewarding experience at Homewood Suites. I can be reached at 608-271-0600 please let me know how I can connect with you to make this situation right. Again, I'd like to offer my sincerest apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Madison West

Address: 479 Commerce Drive, Madison, WI 53719
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Madison
#3 Family Hotel in Madison
#7 Business Hotel in Madison
#10 Romantic Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Madison West 3*
Official Description (provided by the hotel):
Welcome to the Homewood Suites by Hilton Madison West hotel, located in Madison, Wisconsin, next to Princeton Club West. This Homewood hotel is convenient to the University of Wisconsin-Madison, Kohl Center, CUNA Mutual, Epic Systems, West Towne Mall and several great restaurants. ... more   less 
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Also Known As:
Homewood Suites Madison West Hotel Madison

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