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“Nice new hotel” 4 of 5 stars
Review of Homewood Suites Madison West

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Homewood Suites Madison West
3.0 of 5 Hotel   |   479 Commerce Drive, Madison, WI 53719   |  
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Ranked #4 of 63 Hotels in Madison
GreenLeadersBronze level
Minneapolis, Minnesota
Top Contributor
60 reviews 60 reviews
60 hotel reviews
Reviews in 52 cities Reviews in 52 cities
24 helpful votes 24 helpful votes
“Nice new hotel”
4 of 5 stars Reviewed January 24, 2013

At the time of our stay the hotel was pretty new. It has a very modern look to it. The room was large and very well appointed. The breakfast room was also large and had a good selection of food. The only drawback was that is was difficult to find and inconvienient to get to and get out of due to where it is located in relation to the major roads in the area.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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272 reviews from our community

Traveler rating
    183
    73
    11
    3
    2
See reviews for
85
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Minneapolis, Minnesota
2 reviews
5 of 5 stars Reviewed January 24, 2013

Friendly service. Nice room. Love the complimentary breakfast; healthy options are there if you heed them. The in-room kitchen can save you a little money. OK, the pool's a little chilly for me, but the hot tub was just right. Even the family dog was welcomed with a treat. Good location near mall on West side.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 23, 2013

Great attentive staff, wonderful front desk gentleman always remembering my name and everyone making me feel right at home during my extended stays. Breakfast this morning was Quiche Lorraine, hash browns, sausage, exquisite pastries and all the regular fixin's of fresh cut and whole fruit, milk, oatmeal, juices, bagels, waffles, oh I could go on... And then the dinners, in a word amazing. Housekeeping makes sure all is in perfect condition when I get 'home' and thanks to Nayeli to keep everything stocked in the room. Great workout room, quiet location, good business services. Great sleep. It's all I need while on the road.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Falls, Iowa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 18, 2013

Well Done accommodations for an extended stay situation.On the West side of Madison, Close to Verona for the 2013 USA Cyclocross NATIONAL Championships. Convenient to the venue. Really like the separate bedroom and living area with a sofa Bed. Quite accommodating for my family and friends. Lots of room to spread out; sleep; and Love the Breakfast and Dinning options AT the hotel.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Illinois City, Illinois
1 review
1 of 5 stars Reviewed January 14, 2013

I have never been treated so rudely by hotel staff. They did not honor the rate that the reservation was made. No manager's reception & the breakfast was very disappointing. Hampton is just across the parking lot, don't pay extra for the homewood name for this one.

  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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HamptonGM283, General Manager at Homewood Suites Madison West, responded to this review, January 16, 2013
Thank you for taking the time to share your feedback about our hotel. We apologize for the inconvenience caused during your stay and that we were not able to provide you with the quality of services and amenities you deserve. Our state rate is available for state of Wisconsin employees traveling for business. This rate is bookable online at times and it states that an ID will be requested upon check in. We do provide the complimentary Manager’s Reception that incudes a salad bar, entrée, beer, and wine Monday through Thursday from 5:30 p.m. until 7:30 p.m. We see that your reservation was for Friday night and I apologize for the misunderstanding regarding the availability of the reception. Because travel is very important, we try hard to make sure all our guests have a rewarding experience at Homewood Suites. I can be reached at 608-271-0600 please let me know how I can connect with you to make this situation right. Again, I'd like to offer my sincerest apologies.
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Wisconsin
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 9, 2012

We had a family event in Madison over the weekend and decided to stay at the Homewood Suites. Our room was a studio, non smoking, and was perfect for what we needed. The pool was uncrowded and very clean. The breakfasts were well maintained and had lots of options. The entire hotel was extremely clean, bright, quiet and staff was friendly. Our room had many channel options, a full kitchen, a very comfortable pull out sofa for our son and the complimentary high speed Internet was easy to sign in to and remained connected for 24 hours at a time. The location was ideal - close to West town mall, many restaurants and shops and within 10 minutes of Camp Randall, campus and the Capitol. Will definitely stay here again!

Room Tip: Studio was excellent for a family of three - plenty of space for all our things and all of us. Larg...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Suburbs
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 3, 2012

Stayed for one night the first weekend of December to visit family in the area. Travled with my husband and his parents. Rooms were very spacious with a small dining table, fridge, 2 range electric oven, microwave and dishwasher. We did not use any of these amenities, but was nice that is was there. Facility was very clean, and well kept and not cluttered. Breakfast was a nice treat, had waffles, oatmeal, fruit and some hot items such as breakfast sandwhichs, potatoe pancakes and steak and potatoes. Roberto did a nice job of keeping the breakfast area clean and stocked with goodies.Coffe and tea always avaiale. Nice that pets are allowed, not sure on the weight restrictions (we chose to leave the four legged kids at home). Overall a great stay!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Madison West

Address: 479 Commerce Drive, Madison, WI 53719
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Madison
#3 Green Hotel in Madison
#7 Business Hotel in Madison
#9 Romantic Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Madison West 3*
Number of rooms: 122
Official Description (provided by the hotel):
Welcome to the Homewood Suites by Hilton Madison West hotel, located in Madison, Wisconsin, next to Princeton Club West. This Homewood hotel is convenient to the University of Wisconsin-Madison, Kohl Center, CUNA Mutual, Epic Systems, West Towne Mall and several great restaurants. ... more   less 
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Also Known As:
Homewood Suites Madison West Hotel Madison

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