We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Staff and a Great Hotel” 5 of 5 stars
Review of Hampton Inn & Suites Madison West

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hampton Inn & Suites Madison West to your Saves list
Hampton Inn & Suites Madison West
2.5 of 5 Hotel   |   483 Commerce Drive, Madison, WI 53719   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Book now and save 15%
Ranked #9 of 63 Hotels in Madison
Inver Grove Heights, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Great Staff and a Great Hotel”
5 of 5 stars Reviewed January 21, 2014

Was very impressed with the hotel when I arrived. The front desk agent Gabbie was very friendly and was able to get me checked in quickly, even thought they were busy. The next day she printed a movie schedule and direction to the theater for me. Would definitely return to this hotel if my business brings me to the area again.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew H, Front Office Manager at Hampton Inn & Suites Madison West, responded to this review, February 21, 2014
Dear Bob A –
Thank you for the kind words! Here at the Hampton Inn & Suites Madison West we strive to go above and beyond expectations to provide outstanding service. I am very glad to hear that Gabby was able to provide this level of service and will be sure to share your comments with her. Thank you again for taking the time to write a review, we hope to see you again soon!

Matthew Hiel
Front Office Manager
Hampton Inn & Suites Madison West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

238 reviews from our community

Traveler rating
    142
    72
    12
    9
    3
See reviews for
86
46
13
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Plainfield, United States
2 reviews
5 of 5 stars Reviewed January 19, 2014

Went up to watch Badgers Hockey. Selected this hotel off the internet because of price and location. Was very pleased with overall experience. Would stay here again. Rooms were clean, they have a neat front desk area with a pantry that is different from other places I have stayed.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 18, 2014

Brand new hotel! Didn't have any major issues or complaints. The hotel comes with a gym and a pool. There is a restaurant in the hotel, the food wasn't bad at all. I ate there one night (Taco Tuesdays) and was satisfied with my meal. Pillows were a little too big (may not be an issue for others, I prefer a smaller, firm pillow) for my taste but it wasn't too bad. Excellent front desk customer service. Free WiFi for guests within the entire hotel, rooms come complete with an HD LCD TV, with HDMI input ports (for tablets / phones / gaming consoles if you need). The rooms were clean. The rooms did not come with any water bottles (I bought a gallon jug from the local grocery store), but I'm sure the front desk could make accommodations if need be (I don't know if they would charge). Rooms come complete with a mini-fridge and a microwave. Compared to other hotels I have stayed in the past, there wasn't much storage space (only 3 drawers total to store clothes, along with a closet but I prefer drawers). Overall none of the cons I mentioned above were deal breakers. The hotel staff was friendly and very helpful. The hotel was close to a lot of restaurants and bars, everything was walking distance. I would recommend this hotel to others looking to stay in West Madison.

Room Tip: The hotel was built recently, so everything is new. I was staying on the 8th floor, the room was ver...
See more room tips
  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2014

Very much enjoyed our time at this hotel. Everything was very good. The hotel is new and the rooms where immaculate. Service was excellent, Location is perfect near downtown and right next to campus. Best combination of price, location, and quality.

It has its own parking with in and out privileges which is very handy. It is not included in the price though and is an extra $12 a day.

Breakfast is normal for free hotel breakfasts. Nothing good or bad. There is a restaurant on premises and it looked good, there are also a lot of restaurants within several blocks.

This would be my go to play to stay in Madison.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed January 2, 2014

Wonderful hotel to stay at with your family!! It is very clean, staff is helpful and accommodating, perfect location, and has a great breakfast!! I would definitely stay at this hotel again when in Madison!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 25, 2013

Spent close to 7 weeks at this hotel during nov and dec 2013. what stood out was the friendliness of the staff.

Rooms were always clean, beds were comfortable.

Only thing i could wish more was to have a better breakfast (All Hampton hotels serve the same type of breakfast). May be add a few extra items or having a new menu would have made the stay interesting.

Gym was good as well

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, United States
1 review
4 of 5 stars Reviewed December 19, 2013

Overall quality is excellent. The customer representative are very helpful. Rooms are clean, linens are always fresh. Although rooms are not equip with personal ref, it can be ask or requested. Satff are very helpful. Although I woke up in the middle of the night because I heard movement above my room, that was only once among more than 10 days of stay.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hampton Inn & Suites Madison West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Madison West

Address: 483 Commerce Drive, Madison, WI 53719
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Madison
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Madison West 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
The Hampton Inn & Suites Madison West islocated just minutes from our downtown Madison. Madison's "Museum Mile" features six museums and galleries that offer something for the seasoned art critic and the curious novice alike. For fun and unique shopping, check out State Street, a pedestrian mall lined with eclectic specialty shops, restaurants and outdoor cafes. While you're on campus, buy your tickets for the next Badgers football game. There are few better ways to spend a Saturday than at a Big-10 game. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Hotels.com, Orbitz, Cheap Tickets, Hilton Hotels, getaroom.com, Odigeo, TripOnline SA and Tingo so you can book your Hampton Inn & Suites Madison West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Stes Madison West Hotel Madison

Owners: What's your side of the story?

If you own or manage Hampton Inn & Suites Madison West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.