We have stayed at this property a couple of times as we love visiting Madison and New Glarus in the summer. It is your standard Hampton fare - in terms of rooms, breakfast, etc. Unfortunately, I thought the service was extremely poor last time I visited. We did arrive early just to see if by chance a room would be available - and instead of telling me that no rooms were available, I was told to wait "a few minutes" for a room to become available. "A few minutes" became closer to 30-45 minutes. . which could have very easily been used exploring Madison instead of waiting around in the lobby. The whole situation was just not handled well and with so many choices in the area - we'll be staying elsewhere next time.
- Official Description (provided by the hotel):
- The Hampton Inn & Suites Madison West islocated just minutes from our downtown Madison. Madison's "Museum Mile" features six museums and galleries that offer something for the seasoned art critic and the curious novice alike. For fun and unique shopping, check out State Street, a pedestrian mall lined with eclectic specialty shops, restaurants and outdoor cafes. While you're on campus, buy your tickets for the next Badgers football game. There are few better ways to spend a Saturday than at a Big-10 game. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Stes Madison West Hotel Madison