I stayed at the Madison Concourse Hotel for a work conference in July 2014. I had a regular room but did receive Governor's Club passes due to my role with the conference.
The room at the Concourse was quite nicely appointed but there were a couple of problems that make this less than 5 star. First, the cleaning is not very thorough as evidenced by spider webs in corners. Second, the closet is quite small. Finally, the AC unit is an older style and very loud so that I couldn't have it running at night.
Just about everything else at the Concourse is very fine - free wifi that worked well throughout the building, plenty of on-site parking (not free), good food & beverage service, very attentive conference & meeting staff.
One other downer is that I expected the Governor's Club lounge to be upscale, especially when it indicated that "appropriate attire" was required. Apparently "appropriate attire" includes jeans shorts and t-shirts, which is hardly my idea of an upscale environment. It also didn't help that soft drinks are self-serve cans instead of from the bar. Honestly, there's not really much to the Governor's Club lounge other than free booze and breakfast.
- Official Description (provided by the hotel):
- Welcome to Madison’s hotel. Our staying power is confirmed by our long-standing dedication to being downtown Madison’s premier hotel and we are proud to be named Best Hotel for Business and Pleasure by Madison Magazine. We offer our guests a special Madison experience through our distinctive customer focus and perfect location that cannot be found at a chain hotel. ... more less
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- Also Known As:
- Madison Concourse Hotel And Governors
- Concourse Hotel Madison Wi