We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“All of the convenience, none of the downtown noise” 4 of 5 stars
Review of Sheraton Madison Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Sheraton Madison Hotel to your Saves list
Sheraton Madison Hotel
3.5 of 5 Hotel   |   706 John Nolen Drive, Madison, WI 53713   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Breakfast for 2 Included
Ranked #34 of 63 Hotels in Madison
GreenLeadersBronze level
Colorado Springs, Colorado
Top Contributor
117 reviews 117 reviews
22 hotel reviews
Reviews in 37 cities Reviews in 37 cities
38 helpful votes 38 helpful votes
“All of the convenience, none of the downtown noise”
4 of 5 stars Reviewed July 14, 2014

Our first visit to Madison and attending a wedding. We found the Sheraton conveniently located but far enough from downtown to avoid the late night rowdy crowd. The lobby was well laid out, had mini convenience stores and Starbucks. Lobby staff was very helpful although I would not describe as "seasoned" with the information they did not know, but very friendly and trying to help. Rooms were a bit small with either two double beds or one queen. VERY comfortable with standard room amenities although no refrigerator or microwave. Saw some in the hallway so I guess you have to ask for them. Restaurant was very cozy with typical menu although we did not eat there. Gym and indoor pool was nice to have. Excellent set up to have a free shuttle on the half hour to take you downtown, have your fun and bring you back to peace and quiet. Recommend you make a reservation with the front desk for the Shuttle. When the driver shows up, they will ask for the room number first before allowing others on. Pet friendly place. Ask for a room on the street side not the train side which is behind the hotel. Across the street from the convention center so very convenient if you are attending something there. Good running path around a beautiful lake from the hotel to downtown - - about 2 miles I would guess. Our price was $129/night. I would probably look elsewhere if I had to pay more.

Room Tip: Choose a room on the street side, probably lower level to avoid the train tracks (and noise) in your...
See more room tips
Green Features: Typical recycling but did not see a towel program to avoid washing every day.
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review, July 16, 2014
Thank you for a wonderful review! I am very pleased to hear that you were able to utilize all of the amenities that our hotel has to offer. We hope you will visit us again in the near future.

Kind regards,

Lisa Watts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

530 reviews from our community

Traveler rating
    185
    180
    105
    45
    15
See reviews for
111
114
46
185
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

My wife and I spent the last evening of our honeymoon in Madison, and after our stay we wish we would have spent our entire week here. The hotel is a little further from downtown than we had hoped but the shuttle took care of that. The rooms were very clean and well updated. Upon arrival we were given a complimentary card signed by all the staff with a gift once they found out it was our honeymoon. We encountered one small issue with our room and Terrance went above and beyond to make things right. We cant wait to plan another trip to stay here again. We highly recommend this hotel not only for the great rooms but for the awesome service.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review, July 14, 2014
Congratulations on your wedding! We are delighted that we could be a part of your honeymoon travels. I will be sure to pass along your compliments to this particular associate. We look forward to seeing you in the near future.

Kind regards,

Lisa Watts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake City, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 10, 2014

The rooms are small, the lounge is small, the conference rooms are like being in a sardine can. The only justification for 2 stars is a terrific bed. I called ahead for a room on the 1st floor 3 weeks ago, they didn't reserve it for me. They weren't very friendly, the printer in the lobby didn't work, the revolving entrance door was blocked off (a necessity with luggage) no microwave or refrigerator in the room, etc., etc. Stay at the Holiday Inn Express next door; I expected a lot better from the Sheraton name.

Room Tip: Go somewhere else.
See more room tips
Green Features: I saw no mention of environmental practices anywhere in the room.
  • Stayed July 2014, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review, July 14, 2014
Thank you for taking the time to share you feedback from your recent stay with us. I sincerely apologize that your stay with us did not meet your expectations. I will be sure to keep your comments in mind during our next renovation. We hope that you will choose to stay with us again once our renovation is complete.

Warm regards,

Lisa Watts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wabasha
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 10, 2014

We had a very nice stay here. The lobby is very welcoming and the staff very friendly and helpful. They share what is happening in Madison during your stay. The room was spacious, clean and very well appointed.
There were no appliances, (microwave, refrigerator), in the room.

There is a shuttle service which connects you with a number of great restaurants. We ate at the Old Fashioned and Great Dane.

The hotel bar was really cozy and nice however, the menu was limited. No breakfast included but, besides the restaurant, there was a small corner of the lobby where continental breakfast could be purchased.

Room Tip: All of us in our group were spread around the hotel and every room was a good choice. We would reco...
See more room tips
  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review, July 14, 2014
Thank you for a great review! I am delighted to hear that you enjoyed your recent stay with us and that our customer service was memorable to you. We hope to see you again in during your next trip to Madison.

Kind regards,

Lisa Watts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parkersburg
1 review
1 of 5 stars Reviewed July 4, 2014

No breakfast included. Breakfast at restaurant was a bad. How can you possibly mess up toast? Never introduce the bread to the toaster. Over easy does NOT mean hockey puck hard. 45 min to take an order and customers bussing tables?

  • Stayed July 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review, July 7, 2014
Thank you for taking the time to share your feedback from your recent stay with us. I sincerely apologize that your experience in our restaurant did not meet your expectations. I will personally see to it that your comments are mentioned at our next departmental meeting, and we will make sure this won’t happen again. We hope that during your next visit to Madison, you will choose to give us another chance.

Sincerely,

Lisa Watts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ohio
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 3, 2014

Not a bad hotel. Comfortable rooms, clean, nice staff, bathroom areas could use updating. Thought we were getting a downtown location when we made the reservation on Priceline. Can't complain, considering the price we paid, but not quite as convenient as we would have hoped.

Room Tip: if you want to be walking distance to downtown and university, choose a different hotel.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review, July 7, 2014
Thank you for a nice review! We were happy to hear that you enjoyed your recent stay with us. We hope you will stay with us again soon.

Kind regards,

Lisa Watts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2014

A very nice room with a complimentary shuttle to downtown Madison made our stay enjoyable. The staff was informative and very friendly...especially Terrance, he went above and beyond to help us out. Many thanks! I would definitely stay here again.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa W, General Manager at Sheraton Madison Hotel, responded to this review, July 3, 2014
Thank you for a fantastic review. We’re delighted that your recent stay with us was enjoyable and that our customer service was memorable to you. I will be sure to pass along your compliments to this particular associate. We hope to see you again very soon.

Kind regards,

Lisa Watts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sheraton Madison Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Madison Hotel

Address: 706 John Nolen Drive, Madison, WI 53713
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Madison
#24 Business Hotel in Madison
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Madison Hotel 3.5*
Number of rooms: 239
Official Description (provided by the hotel):
Experience a feeling of welcome unlike any other at the Sheraton Madison Hotel. Our 239 attractive guest rooms give you everything you need for a great stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood, Orbitz, Expedia, Hotels.com, Priceline, Cheap Tickets, Booking.com and Tingo so you can book your Sheraton Madison Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Madison
Madison Sheraton

Owners: What's your side of the story?

If you own or manage Sheraton Madison Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.