We stayed at this hotel with cash and points last night. I'm already writing a review this morning because our stay was so incredible. We picked this hotel because we have a dog and they allow them at this property. A little hesitant to arrive with our 130-pound Great Dane, we walked in and were immediately greeted with warm welcomes from everyone. All of the staff were so friendly ... especially the gentleman checking us in. We received top-notch service from him. He upgraded us to a suite, and then when he learned that we had a dog with us, instead of shoving us in a dog room, he upgraded us to an executive suite to give us more room! And, to top it off, we got access to the club lounge for free as a courtesy. I didn't ask for any of these items ... we were treated like royalty! The free Wi-Fi was an added bonus.

Great location, super clean, and incredibly friendly staff everywhere we turned! Thank you, Sheraton Madison, for making this one of our best-ever stays!

Went with a package deal for our trip to the Isthmus beer and cheese fest, 154 + tax for room and 2 tickets to the event so it was too good of a deal to pass up. We got in around 1 and the lobby was packed, where told the room was not ready, I had planned for that and said it was not an issue, but than the manager came over and told him to upgrade us to another room on the preferred level, very nice of them for doing that so bonus points there.

Only downside of the trip was the shuttle service from the fest to the hotel was kind of a mess, its less than a mile away but with sub zero temps and wind speeds walking to the hotel in a dress was not my girlfriends plan, after waiting for 30+ mins the shuttle pulled up, we ran over to it and it just drove past us, we where banging on the door asking them to stop and the guy just kept going, didn't even stop to say he was full, he looked right at us and kept driving away so we ended up walking anyways. So bonus points for the room upgrade where lost there.

Otherwise the bed was super comfy, room was normal size, and didn't have any issues with noise, they also made up for ditching us at the fest by driving us downtown and picking us back up later. Will be staying again for 2014 beer fest I'm sure

A Great Price from Hotwire again for this Hotel. Third time here. All the employees from the first people you meet at the front desk to the people you pass in the halls to the guy mopping the floor in the fitness center are very friendly and always greet you, ask if you are enjoying your stay or ask if your room is O K. First time there with the wife and she loved the four pillows on the bed and the big white comforters. Our room was not large but very adequate and very clean. We were on the fourth floor and it was a bit noisy up until 8PM with doors slamming up and down the hall but that all seemed to stop shortly after 8PM. And, I maybe should not say slamming. The doors are very heavy doors that close with a bang but, my wife said she felt very secure with the heavy door and the double latch/lock. I would stay here again and probably will for Art on the Square again this summer. For me and the wife, it's all good!!

We picked this hotel due to its proximity to the belt-line and downtown. Prices and parking in downtown Madison hotels can be problematic. Most of the reasonably priced hotels in Madison are several miles from the downtown action. Two additional factors were that we wanted a hotel with a pool for our 3 year old to enjoy and we brought our 60 lb golden retriever. As you might imagine our hotel options were limited.

The lobby was clean and looked upscale without the upscale price. We were here both for business and pleasure and we only stayed for one night.

I only have two complaints.

1. The noise from the hallway into our room was obvious. In normal circumstances this is not an issue because most guests are quite in the halls after hours. However, there must have been a bachelorette party or a girls night going on in the room across the hall from ours. I woke up at an early AM hour to a great deal of noise from the hallway outside of our room. It seemed like the noise from the hallway should not have been so obvious.

2. The pool did not have stairs into it only ladders. Sounds petty I know, but when you have a 3 year old that you have to convince to join you in the pool, stairs are a big deal.

Neither of these issues would deter me from staying again, but they are worth a mention.

We stayed in late November on a Thursday night for $109.