My husband and I have stayed here about eight times over the past three years, and we've almost always been happy with our choice. The staff is very friendly and accommodating; the rooms are very clean; the location is convenient to downtown Madison via car or bike. It's awesome to have free wifi, although I could see why some people have difficulty with it. Any dissatisfaction I have is relatively trivial... There used to be an issue with the keycards, but I am happy to report that the new keycard readers work perfectly. There are usually kids stampeding around the pool and hot tub area, which is pretty par for the course, but I wish a little bit more attention could be paid to the hazardous puddles that tend to accumulate everywhere. I don't love the quality of the restaurant or the club lounge breakfast offerings, but I think they are probably pretty standard for a Sheraton, so no real complaints there. As SPG Gold members we were supposed to be offered an upgrade at check-in, if it was available, but nobody at the front desk knew what we were talking about when we asked. I can't speak to the retail cost of the rooms, but the SPG points value is very good. Overall, after staying here regularly over the course of several years, I think it is a very decent choice if you need a hotel in the Madison area; it's a good representative of the Sheraton brand; and I would recommend it to others.
- Official Description (provided by the hotel):
- Experience a feeling of welcome unlike any other at the Sheraton Madison Hotel. Our 239 attractive guest rooms give you everything you need for a great stay. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Madison
- Madison Sheraton