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Red Roof Inn: Traveler Reviews

2.0 of 5
4830 Hayes Road, Exit 135a, Madison, WI 53704
Hotel amenities
Red Roof Inn
Ranked #43 of 62 hotels in Madison
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47 reviews from our community

    Trip type
Traveler rating
    7
    24
    4
    4
    8
Date Rating
Victoria, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Newly renovated and cheap!”
4 of 5 stars Reviewed August 31, 2012

This hotel was a nice surprise after a long drive. The hotel has been recently renovated; rooms are clean and modern. The hotel also accepted the hotel saver coupon we had found at the rest area. After a cross-country road trip it was nice to stay somewhere that was reasonable and clean

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Bellecoeur about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevo608, Manager at Red Roof Inn, responded to this review
September 4, 2012
Thank you for your comments regarding your recent stay with us in Madison, WI. I am pleased you enjoyed your stay. I am pleased you liked our...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Do Not Waste Your Money They Break In Your Car”
1 of 5 stars Reviewed August 21, 2012 via mobile

My car was broke into, once I discovered it I ran to front desk asked about a camera they said no and told them what happened. The followinv morning they said I could not get another room cause there was another customer in lobby when I ran in told the front desk. I am sorry but that is crazy, my radio anx cds was stolen and I get kicked out, that'd bullcrap. There are drug dealers and prostitutes there go at your own risk...

  • Stayed August 2012
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask charitycrews about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevo608, Manager at Red Roof Inn, responded to this review
October 16, 2012
Thank you for your comments regarding your stay with us. I'm sorry you experienced such an unfortunate incident. We take safety and security very seriously and work closely with the local authorities to evict guests who may be disruptive to the safe environment our guests expect. I hope you will consider Red Roof again in your trravels and hope we can meet your expectations in the future.
Sincerely,
Steve Marsceau
GM - Red Roof Inn, Madison, WI
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Fairfax, Virginia
Top Contributor
66 reviews 66 reviews
16 hotel reviews
Reviews in 35 cities Reviews in 35 cities
18 helpful votes 18 helpful votes
“Not all Red Roofs are the same”
5 of 5 stars Reviewed July 9, 2012

First class recption, helpful desk staff, clean rooms in a convenient location. This is one of the better Red Roof motels in the inventory, and I've stayed in a bunch of them!

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask memjfm1 about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevo608, Manager at Red Roof Inn, responded to this review
September 4, 2012
Thank you for your comments regarding your stay with us in July, at our Madison, WI Red Roof Inn. I will share your comments with the staff. They are always pleased when guests let them know they did a great job. I am pleased to hear your comments about being a better hotel. We have also renovated our rooms since your stay. I hope in your travels you will stop by again and see our new look. Thank you again for your comments.
Sincerely,
Steve Marsceau
General Manager
Red Roof Inn - Madison
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Lansing, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Unexpensive, nice, but smoked out and not cleaned properly”
2 of 5 stars Reviewed June 27, 2012

We had one night at this hotel.

1. I asked them 4 times to provide us with the most non-smoking unit as we are travelling with kids, but we still got a smoked out unit. I told them about the issue and got a different unit with two times less smoke :)

2. I would rate 1-2 out of 5 the cleanliness of bathroom.

Except these issues, place looks nice/renovated/quiet, and very unexpensive for an average rated hotel.

Room Tip: Take your time to find the less smoked out unit.
See more room tips
  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Alex V about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevo608, Manager at Red Roof Inn, responded to this review
September 4, 2012
Thank you for your comments regarding your stay in our Red Roof Inn of Madison, WI. I am sorry you had a room that the previous guest smoked in. I...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GERMANTOWN
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Never seen this before...........”
4 of 5 stars Reviewed June 15, 2012

In our travels we have never seen this before at a Red Roof, a 3rd party "Menu" card with Red Roof logos on it for "food delivery" ....$3.50 packaging fee plus food plus tip. Hamburger was $9.95.....comes with fries (wonder how warm that would be). There ARE restaurants in the area, NO THANKS to that. Also noted in lobby a computer to use, $3.50 access fee plus 39 cents a minute.....REALLY!!!!. We used our own computer, and hotel Wi-Fi which worked fine. Friendly staff, room clean, need new or cleaned carpet in our room, great location by Interstate....plenty of safe parking. We would return there again, good location.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes
Ask hawkeye6500 about Red Roof Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stevo608, Manager at Red Roof Inn, responded to this review
June 18, 2012
Thank you for your comments regarding your recent stay with us at the Red Roof Inn of Madison, WI. We work with a company called Order Inn, and they provide the menus for our guest rooms and work with local restaurants to supply the delivery service. Several hotels are now using this in the Madison area, and the Restaurant that services our Red Roof is very good. Also, the internet in the lobby is also serviced by an outside company. They allow guests to check in and print boarding passes at the airport complimentary. There is a small charge to use the computer for all other services. You also mentioned we need a carpet upgrade. I am pleased to let you know that we will be starting a renovation in July with new carpets, beds, and linens. The guest rooms will have a great fresh update. Thank you again for your comments and we look forward to hosting you for any future lodging needs,
Sincerely
Steve Marsceau
General Manager
Red Roof Inn- Madison, WI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn

Also Known As:
Madison Red Roof Inn
Red Roof Inn Madison
Address: 4830 Hayes Road, Exit 135a, Madison, WI 53704
Region: United States > Wisconsin > Madison
Amenities:
Business Center Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #43 of 62 hotels in Madison
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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