In our travels we have never seen this before at a Red Roof, a 3rd party "Menu" card with Red Roof logos on it for "food delivery" ....$3.50 packaging fee plus food plus tip. Hamburger was $9.95.....comes with fries (wonder how warm that would be). There ARE restaurants in the area, NO THANKS to that. Also noted in lobby a computer to use, $3.50 access fee plus 39 cents a minute.....REALLY!!!!. We used our own computer, and hotel Wi-Fi which worked fine. Friendly staff, room clean, need new or cleaned carpet in our room, great location by Interstate....plenty of safe parking. We would return there again, good location.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 18, 2012
Thank you for your comments regarding your recent stay with us at the Red Roof Inn of Madison, WI. We work with a company called Order Inn, and they provide the menus for our guest rooms and work with local restaurants to supply the delivery service. Several hotels are now using this in the Madison area, and the Restaurant that services our Red Roof is very good. Also, the internet in the lobby is also serviced by an outside company. They allow guests to check in and print boarding passes at the airport complimentary. There is a small charge to use the computer for all other services. You also mentioned we need a carpet upgrade. I am pleased to let you know that we will be starting a renovation in July with new carpets, beds, and linens. The guest rooms will have a great fresh update. Thank you again for your comments and we look forward to hosting you for any future lodging needs,
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Red Roof Inn- Madison, WI
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.