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“Excellent Stay” 5 of 5 stars
Review of Days Inn & Suites Madison

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Days Inn & Suites Madison
2.0 of 5 Hotel   |   4402 East Broadway Service Road, Madison, WI 53716   |  
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Ranked #39 of 64 Hotels in Madison
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271 reviews from our community

Traveler rating
    102
    79
    59
    17
    14
See reviews for
108
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
De Pere
1 review
5 of 5 stars Reviewed August 14, 2014

We stayed here two nights during the Great Taste of the Midwest Beer Fest and were very pleased. Ramona at the front desk whet above and beyond to make sure our stay was a great experience: She was professional and friendly. The hotel is nicely decorated and very clean. We will definitely stay there again when we are in the Madison area.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnSuitesMadison, Director of Sales at Days Inn & Suites Madison, responded to this review, August 30, 2014
Thank you so much for the wonderful review of our hotel and staff. We pride ourselves on our superior customer service and excel at maintaining far above average cleanliness in our rooms and public areas and it is great that guests such as yourself notice our efforts.

We look forward to having you with us on your next visit to Madison and hope to see you soon!

Ramona Davis
Sales Manager
Days Inn & Suites Madison
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 10, 2014

With so many options in Madison, I would say try another hotel. Nothing was terrible, but it definitely isn't worth almost $100/night on a weeknight.

The bed was supposed to be a queen, but it really was a full-sized mattress. The mattress was really nice- you couldn't even tell you were sharing a bed with someone.

The woman that checked us in wasn't rude by any means, she was just indifferent- didn't care if we stayed or not. We were on the road and checked in late- there wasn't a restaurant open in the area past 9 pm that served food, but there were bars.

The pool was small, the room was no frills and smelled very damp. The fridge and microwave worked well.

The bathroom was teeny, with the sink outside the room, and extremely poor lighting. There was a very sticky spot on the carpet.

The continental breakfast offered cereal, oatmeal, waffles, eggs, fruit, yogurt, juice and milk. It was decent, but the breakfast dining area wasn't being cleaned. All in all- I've stayed in Madison before in much better hotels with comparable pricing.

  • Stayed August 2014, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnSuitesMadison, Director of Sales at Days Inn & Suites Madison, responded to this review, August 12, 2014
Thank you for the thoughtful review of our hotel, its amenities, and our staff. We apologize that your stay did not meet with your standards.

As a hotel that sits just off the highway, one of the things that late night guests love is that we have restaurants like Denny's, which is 24 hours, Red Robin and Buffalo Wild Wings serving food until 11pm just a stones throw away; they also love the convenience of our in hotel sandwiches from Quiznos, made fresh daily for us.

Our beds, complete with new queen sized mattresses often get the best compliments, as does our new and improved Daybreak breakfast.

With staff that excels in superior customer service and won awards for our cleanliness and attention to detail, we have a team that rounds out some of the best that Madison has to offer.

We hope that you will give us the opportunity to make a better first impression on you and look forward to seeing you again soon!
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New Prague
1 review
1 of 5 stars Reviewed August 5, 2014

I booked two rooms at the Days Inn for my brother and I. The day of check in, My brother called me as I was two and a half hours away, stating he could not check in until I got there. So he had to wait until 8:30 pm when I arrived. I was going to complain when I got there but the women I duty was the Manager. The other part was she was not polite and charged my room after I verified with the manager that my room was free due to wyndham rewards.

  • Stayed August 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnSuitesMadison, Director of Sales at Days Inn & Suites Madison, responded to this review, August 12, 2014
Thank you for the thoughtful review of our hotel staff. We apologize for the inconvenience you encountered during your stay with us.

As a practice, even with a free night stay, we do have to authorize a credit or debit card for incidentals on each room rented. No charges are incurred unless necessary, however, the authorization does place a hold on funds on your account which is released shortly after you check out.

We hope you give us a second chance to make a better first impression and look forward to your next visit to Madison.

Ramona Davis
Sales Manager
Days Inn & Suites Madison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites Madison

Address: 4402 East Broadway Service Road, Madison, WI 53716
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Madison
#14 Business Hotel in Madison
#14 Romantic Hotel in Madison
#16 Family Hotel in Madison
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites Madison 2*
Number of rooms: 64
Official Description (provided by the hotel):
Days Inn & Suites Madison is conveniently located near Interstates 90 & 39 and just off the Highway 51 and Route 12/ 18. Ho-Chunk Gaming, Alliant energy center, downtown and University of Wisconsin are close from the hotel. Enjoy a free Daybreak deluxe continental breakfast each morning, featuring Belgian waffles and eggs. Wi-Fi internet connection and local calls are complimentary. Rooms have flat screen HD TVs with HBO. Swim in the indoor pool or soak in the hot tub, after returning from a long day of work or sightseeing. 24 Hours complimentary USA Today and coffee are available in the lobby. On-site gym makes it easy to squeeze in a workout on the go. ... more   less 
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Also Known As:
Days Inn Madison Hotel Madison
Madison Days Inn

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