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“Best hotel staff in Madison!” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Madison

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DoubleTree by Hilton Hotel Madison
3.5 of 5 Hotel   |   525 West Johnson Street, Madison, WI 53703   |  
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Ranked #5 of 63 hotels in Madison
Platteville, Wisconsin
1 review
1 helpful vote 1 helpful vote
“Best hotel staff in Madison!”
5 of 5 stars Reviewed February 5, 2013

From the check-in to check-out the entire staff was welcoming and overly accommodating. Our keys did not work at one point during the stay, but Callie and Katie gave us extra cookies which made the trip downstairs totally worth it! We were given a great recommendation for where to go to dinner which was made even better when the girls told us there was a free shuttle to take us there! Mohamed, the driver, was friendly too. If our son decides to go to school in Madison, we will definitely be staying at this hotel whenever we come visit! Thank you all for the welcome and keep it up. Our whole family appreciates it!

Room Tip: We enjoyed the capitol view from our room!
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, February 8, 2013
Thank you very much for the great review! We are thrilled that you and your family enjoyed a wonderful trip to Madison, including the dinner recommendation from our team. We are sorry to hear that your room keys did not work as we know how inconvenient that can be; however, we are pleased that the bag of our delicious cookies made up for it – we can't get enough of our chocolate chip and walnut cookies as well. Thank you for choosing the DoubleTree by Hilton Madison, and we hope your son chooses the UW-Madison as we look forward to hosting your family in the future. GO BADGERS!
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507 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
North Potomac, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 31, 2013

For the past four years I have come to Madison to attend week-long professional development event. Every year, I am sure to book my room early because I want to stay at the DoubleTree. Friendly staff, good restaurant (Spotted Cow! Cheese Curds!), clean, comfy rooms. I travel a lot for work - often to five star luxury resorts - but I have a real soft spot for this hotel. It is the right combination of everything.

Thanks to everyone in Madison for always making me feel welcome!

Now, I gotta run so I can book my 2013 stay!

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, February 6, 2013
Thank you for the great review and for continuing to choose the DoubleTree by Hilton Madison for your hotel accommodations while attending a week-long professional development event in Madison for the last four years. We truly appreciate your continued loyalty, and we are so happy to hear that we provided you with the best hotel experience you have ever had. Thank you again for the wonderful feedback, and we look forward to welcoming you back in 2013 with a warm DoubleTree chocolate chip cookie!
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Verona, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 30, 2013

Awesome hotel to stay at for anything you want to do around the downtown area. The staff are always welcoming and very nice, going above and beyond. very good Resuraunt at the hotel, A wide variety on the menu with fair prices

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, February 5, 2013
Thank you for choosing to stay at the DoubleTree by Hilton Madison while traveling with friends and for your valuable feedback. We are glad you enjoyed our proximity to downtown attractions, the Capitol and UW-Madison. Furthermore, we are pleased you were able to experience our award-winning team, and that you enjoyed your experience in our on-site restaurant, the Badgerland Bar & Grill. We thank you for taking the time to share your experience with other travelers, and we hope to serve you again in the future.
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St. Louis
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 24, 2013

From check-in to check-out, interactions with every staff member were warm, courteous, and professional. I was graciously welcomed at the front desk, had a welcome letter upon entering my room, chocolates delivered at turn down, and a "Thank You for Staying" email the next morning. The room was well kept and very clean. My king bed was comfortableand provided a good night's sleep. Internet connectivity was consistently good. Breakfast spread offered plenty of options and was well presented. It's no surprise that this Doubletree consistently is voted one of the best in the country. I hope to find my way back for another stay in the near future.

Room Tip: Although I didn't ask ...... some rooms have a view of the capitol ...... would have been nice...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 30, 2013
Thank you very much for the wonderful feedback and for taking the time to share your experience at the DoubleTree by Hilton Madison with other travelers. We also want to thank you for choosing to stay with us while traveling on business to Madison, and we look forward to your next stay with us.
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Durham, North Carolina
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 23, 2013

Stayed here for three days while in Madison on business. I found the hotel to be very comfortable and the staff to be very accommodating. Used the fitness club and the restaurant for breakfast and both were of very high quality. Centrally located close to the University as well as the downtown area. Would definitely stay again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 30, 2013
Thank you for reviewing your stay at the DoubleTree by Hilton Madison, and for the wonderful feedback. We’re happy you enjoyed your business stay with us and that you were able to take advantage of our complimentary 24-hour fitness center. In addition, we're pleased that you enjoyed our delicious hot breakfast buffet served in our restaurant, the Badgerland Bar & Grill. Thank you for choosing to stay at the DoubleTree by Hilton Madison while on business, and we look forward to hosting you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 21, 2013

I stayed overnight for a conference. The shuttle picked me up when I arrived and dropped a group of us off at our conference location the next morning. The warm chocolate chip cookie at check in was delightful. Clean, modern, great little sports restaurant/bar where I got a large salad and a cup of coffee. Friendly, efficient staff. I'd definitely stay here again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 25, 2013
Thank you for the wonderful feedback and for taking the time to share your experience at the DoubleTree by Hilton Madison with other travelers. We’re pleased that you were able to utilize our complimentary shuttle service, and that you enjoyed your experience in our restaurant, the Badgerland Bar & Grill, and of course, our delicious DoubleTree chocolate chip cookies with walnuts – we love them as well! Thank you for choosing the DoubleTree by Hilton Madison, and we look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Minnesota
Top Contributor
136 reviews 136 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed January 21, 2013

I've been staying at this hotel for years. My children attend UW and the proximity to them can't be beat. The staff is friendly, the rooms are spotless and the beds are very comfortable. Their restaurant serves a fine breakfast. Occasionally, when big events are happening, the hotel sells out and I have to stay elsewhere. Although there are other fine hotels I seem to always return to the Doubletree.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 23, 2013
Thank you for the wonderful review and for your continued loyalty. We are thrilled you enjoy our convenient downtown location and close proximity to the UW-Madison, our very comfortable DoubleTree Sweet Dreams beds, and our award-winning staff. Again, we thank you for your continued loyalty as we know you have many choices, and we look forward to your next visit. GO BADGERS!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton Hotel Madison

Address: 525 West Johnson Street, Madison, WI 53703
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Madison
#5 Business Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Madison 3.5*
Official Description (provided by the hotel):
The Multi-Award Winning Doubletree Hotel Madison (a Hilton Family Brand) is conveniently located in the heart of downtown (within walking distance to shopping, entertainment and over 100 restaurants), featuring over 5,000 square feet of meeting space, an indoor pool/whirlpool with poolside food/beverage service and outdoor patios, 24-hour business center and fitness center, on-site restaurant/lounge (Badgerland Bar & Grill), complimentary high-speed wireless Internet, on-site parking, shuttle service to/from the airport and surrounding area (within 2 miles), high-definition LCD TVs, and same-day dry cleaning and laundry service. ... more   less 
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Also Known As:
Doubletree Madison
Madison Doubletree

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