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“Better Than Advertised” 5 of 5 stars
Review of DoubleTree by Hilton Hotel Madison

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DoubleTree by Hilton Hotel Madison
3.5 of 5 Hotel   |   525 West Johnson Street, Madison, WI 53703   |  
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Ranked #5 of 62 hotels in Madison
St. Louis
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Better Than Advertised”
5 of 5 stars Reviewed January 24, 2013

From check-in to check-out, interactions with every staff member were warm, courteous, and professional. I was graciously welcomed at the front desk, had a welcome letter upon entering my room, chocolates delivered at turn down, and a "Thank You for Staying" email the next morning. The room was well kept and very clean. My king bed was comfortableand provided a good night's sleep. Internet connectivity was consistently good. Breakfast spread offered plenty of options and was well presented. It's no surprise that this Doubletree consistently is voted one of the best in the country. I hope to find my way back for another stay in the near future.

Room Tip: Although I didn't ask ...... some rooms have a view of the capitol ...... would have been nice...
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 30, 2013
Thank you very much for the wonderful feedback and for taking the time to share your experience at the DoubleTree by Hilton Madison with other travelers. We also want to thank you for choosing to stay with us while traveling on business to Madison, and we look forward to your next stay with us.
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440 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Durham, North Carolina
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 23, 2013

Stayed here for three days while in Madison on business. I found the hotel to be very comfortable and the staff to be very accommodating. Used the fitness club and the restaurant for breakfast and both were of very high quality. Centrally located close to the University as well as the downtown area. Would definitely stay again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 30, 2013
Thank you for reviewing your stay at the DoubleTree by Hilton Madison, and for the wonderful feedback. We’re happy you enjoyed your business stay with us and that you were able to take advantage of our complimentary 24-hour fitness center. In addition, we're pleased that you enjoyed our delicious hot breakfast buffet served in our restaurant, the Badgerland Bar & Grill. Thank you for choosing to stay at the DoubleTree by Hilton Madison while on business, and we look forward to hosting you again.
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Chicago, IL
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 21, 2013

I stayed overnight for a conference. The shuttle picked me up when I arrived and dropped a group of us off at our conference location the next morning. The warm chocolate chip cookie at check in was delightful. Clean, modern, great little sports restaurant/bar where I got a large salad and a cup of coffee. Friendly, efficient staff. I'd definitely stay here again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 25, 2013
Thank you for the wonderful feedback and for taking the time to share your experience at the DoubleTree by Hilton Madison with other travelers. We’re pleased that you were able to utilize our complimentary shuttle service, and that you enjoyed your experience in our restaurant, the Badgerland Bar & Grill, and of course, our delicious DoubleTree chocolate chip cookies with walnuts – we love them as well! Thank you for choosing the DoubleTree by Hilton Madison, and we look forward to serving you in the future.
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Rochester, Minnesota
Top Contributor
126 reviews 126 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 21, 2013

I've been staying at this hotel for years. My children attend UW and the proximity to them can't be beat. The staff is friendly, the rooms are spotless and the beds are very comfortable. Their restaurant serves a fine breakfast. Occasionally, when big events are happening, the hotel sells out and I have to stay elsewhere. Although there are other fine hotels I seem to always return to the Doubletree.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 23, 2013
Thank you for the wonderful review and for your continued loyalty. We are thrilled you enjoy our convenient downtown location and close proximity to the UW-Madison, our very comfortable DoubleTree Sweet Dreams beds, and our award-winning staff. Again, we thank you for your continued loyalty as we know you have many choices, and we look forward to your next visit. GO BADGERS!
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Boise, Idaho
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 26, 2012

As corporate hotel chains go this property is just fine--convenient to the University and as-expected rooms. Best thing about it for us was the excellent customer service. The staff was really gracious and the free shuttle service in the immediate area saved us the cost and inconvenience of cabs.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 8, 2013
Thank you for choosing to stay at the DoubleTree by Hilton Madison and for your valuable feedback. We’re pleased that you enjoyed our convenient downtown location, located on the UW-Madison campus, and we’re thrilled you experienced our award-winning team – we’ll be sure to pass along the compliment to all team members. Furthermore, it’s great to hear that you were able to take advantage of our complimentary shuttle service as we know driving in downtown Madison and finding parking can be difficult. Thank you again for choosing to stay with us, and we hope to host you again.
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Wisconsin Dells, Wisconsin
1 review
5 of 5 stars Reviewed December 26, 2012

If you don't want to worry about parking and you want to be close to many State Street locations, this is the place to stay. You can get to University buildings as well as restaurant and shopping locations easiy.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeMadisonGM, General Manager at DoubleTree by Hilton Hotel Madison, responded to this review, January 4, 2013
Thank you for taking the time to share your experience at the DoubleTree by Hilton Madison with other travelers, and for choosing to stay with us. We're glad you were able to experience our convenient downtown location, located on the UW-Madison campus and within walking distance to State Street and other downtown attractions. We also provide complimentary parking and shuttle service for our guests within a 2-mile radius of the hotel and to/from the airport. Thank you again for choosing the DoubleTree by Hilton Madison, and we hope to serve you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton Hotel Madison

Also Known As:
Doubletree Madison
Madison Doubletree
Address: 525 West Johnson Street, Madison, WI 53703
Phone Number:
Location: United States > Wisconsin > Madison
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Madison
#5 Business Hotel in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Madison 3.5*
Official Description (provided by the hotel):
The Multi-Award Winning Doubletree Hotel Madison (a Hilton Family Brand) is conveniently located in the heart of downtown (within walking distance to shopping, entertainment and over 100 restaurants), featuring over 5,000 square feet of meeting space, an indoor pool/whirlpool with poolside food/beverage service and outdoor patios, 24-hour business center and fitness center, on-site restaurant/lounge (Badgerland Bar & Grill), complimentary high-speed wireless Internet, on-site parking, shuttle service to/from the airport and surrounding area (within 2 miles), high-definition LCD TVs, and same-day dry cleaning and laundry service. ... more   less 
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