After viewing the pictures and reading the description of the "indoor water park" at this location, our family opted to forgo the drive to Wisconsin Dells, and try two nights here.
First and foremost, if we HAD gone to a real indoor water park in the dells, we would have spent $80-100 more for the trip. HOWEVER, if you family gets to do these trips as rarely as ours, the additional cost is not a factor.
I am a bit torn by this review, detailed as follows:
The staff goes out of their way to make sure the guests are happy. One of the best staffs I have ever seen inside a hotel. That goes from the front desk, to the house keepers, to the bar and restaurant staff. Truly wonderful people.
The restaurant inside the hotel is simply wonderful, and the kids eat free program is great. Great food, service and prices. We booked online, and opted for the breakfast inclusion with our package, which came out to roughly $12 each day for my wife and I - but our three kids ate free. Regardless of what you read on here, the breakfast buffet is excellent. It is a standard buffet you'd see anywhere, typically in the $10-15 range for an adult. I'm not sure what they charge without the package deal, but for $12 and a tip, to feed our family of 5, this was an amazing deal.
The condition of the property is good, we had a kids suite, however my one complaint was the suite did not have a bath tub. Also, the room was smaller than the pictures shown on here, and the company's website.
Here comes our disappointment:
THE PHOTOS OF THE "WATER PARK" AREA ARE COMPLETELY MISLEADING!
They have one very small pool, and one very small shallow-depth area. If you go to this property with the expectation of going to a a water park, you will be disappointed.
The wide angle lens used to create their pool pictures was truly amazing!
All-in-all we WOULD chose this hotel if we were staying in the Madison area for some other event, but would never go back in lieu of going to Wisconsin Dells.
- Official Description (provided by the hotel):
- Holiday Inn Hotel & Suites Madison West This upscale full service Madison, Wisconsin hotel is walking distance to dining and upscale shopping at the Greenway Station in Middleton, WI. Located less than 3 miles from the University of Wisconsin Madison Research Park and 5 miles from the University of WI Hospital & Clinics, Camp Randall Stadium & the downtown Madison, Wisconsin capitol. Complimentary daily shuttle to and from Epic Systems & other businesses, airport & attractions by pre-arrangement. Expect to be impressed at this Madison, WI hotel if you are visiting one of the areas nearby - 5 miles from the Kohl Center, Alliant Energy Center and a short drive to the Monona Terrace Convention Center and the Madison Overture Center. Spacious guest rooms with business amenities; free wireless in-room high-speed Internet access and free airport shuttle. 69 deluxe suites; whirlpool suites, two room suites and kid suites. Executive level business floor. On-site George's Chophouse Restaurant and Z Martini Piano Lobby Bar, room service and 4,000 square feet of elegant Madison, WI meeting space. Catering to the needs of business travelers with such unique programs as: our Monday - Thursday Priority Club Reception from 5 PM - 7 PM or our bonus point offers, see Priority Club rates for details. Traveling with your family? Enjoy this Wisconsin hotel's Indoor Water Park - Crawdaddy Cove! ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites Madison West
- Holiday Inn Madison
- Madison Holiday Inn