I booked a room here for business travel. When I booked it online it appeared that there was a special deal where I could cancel with no fees. Now that my plans have changed I called to cancel and I have been told that I will be losing my full room rate deposit.
That is really unacceptable customer service for a Priority Club member and a business hotel. It may be my fault for not reading closely enough when booking but I would swear that I had the details right.
My advice is therefore to be very careful when booking to make sure that you don't throw away $136.
- Also Known As:
- Holiday Inn Hotel And Suites Madison West
- Holiday Inn Madison
- Madison Holiday Inn
- Official Description (provided by the hotel):
- Holiday Inn Hotel & Suites Madison West This upscale full service Madison, Wisconsin hotel is walking distance to dining and upscale shopping at the Greenway Station in Middleton, WI. Located less than 3 miles from the University of Wisconsin Madison Research Park and 5 miles from the University of WI Hospital & Clinics, Camp Randall Stadium & the downtown Madison, Wisconsin capitol. Complimentary daily shuttle to and from Epic Systems & other businesses, airport & attractions by pre-arrangement. Expect to be impressed at this Madison, WI hotel if you are visiting one of the areas nearby - 5 miles from the Kohl Center, Alliant Energy Center and a short drive to the Monona Terrace Convention Center and the Madison Overture Center. Spacious guest rooms with business amenities; free wireless in-room high-speed Internet access and free airport shuttle. 69 deluxe suites; whirlpool suites, two room suites and kid suites. Executive level business floor. On-site George's Chophouse Restaurant and Z Martini Piano Lobby Bar, room service and 4,000 square feet of elegant Madison, WI meeting space. Catering to the needs of business travelers with such unique programs as: our Monday - Thursday Priority Club Reception from 5 PM - 7 PM or our bonus point offers, see Priority Club rates for details. Traveling with your family? Enjoy this Wisconsin hotel's Indoor Water Park - Crawdaddy Cove! ... more less
- Reservation Options:
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