I used this hotel for a business visit to the area. When I arrived, I was greeted by a helpful person at the front desk who could answer all of my questions. When I got to my room, I was pleased to see the size of the room. I got a king-sized bed, desk and chair, plush relaxation chair and ottoman, 32 inch flat screen TV, large Jacuzzi (booked by secretary), microwave, fridge and coffeemaker, hairdryer in bathroom and enough plugs around for my electronics. The room layout seemed to be fairly good and from 5-7 PM they had free tap beer and house wine with appetizer snacks.
In my room upon further inspection I did find black mold around the base of the shower (Why can't they clean this?), the shower head was supposed to have adjustments for spray, but didn't work very well. There were about 6 tissues in the tissue dispenser so toilet paper had to be used instead. I also found a hair on the towels. Unnecessary...
After my daily business, I had work to do in the evening so I ordered room service from the onsite restaurant. It actually arrived in about 25 minutes and tasted very good all three nights. This was welcome because there weren't any restaurants close by. There is not much of anything close to the hotel. They do offer a shuttle to malls, restaurants, etc., but it seems like a hassle to get set up. If you have a rental car, you are probably OK.
I didn't use the exercise room or the pool with the jungle theme and tiki-like bar thingee, but I guess families would like that.
The price for the whole stay seemed a bit high for what I got. Even though the room service food was good, I did have to pay quite a bit for it. They add a delivery charge and 15% tip automatically into the bill.
The "high-speed internet" (wireless) was fairly slow and kept cutting out, which was annoying when I would have to keep reinitiating sessions to do my work. They do have a hardwire connection so you might want to try that. Bring a network cable if you stay here. I didn't have one.
The bed was a bit hard and while I liked the fact that they had firm and soft (marked) pillows, they "short sheeted" the bed and tucked in the sheets too far down so it defeats the purpose of a king-size bed! Tall people won't like that.
The TV had HBO and many other channels. Seemed to work OK for my purposes.
I didn't try the Jacuzzi because I can't justify using 100 gallons of water for what is essentially a bath.
I had a first floor room and the ceiling was really high. See the photos.
The quick checkout envelope was under my door the last morning. This did help a quick checkout.
I think that all of these observations confirmed my assertions that this is only an "average" hotel for my business purposes, but might fit other needs just fine.
- Official Description (provided by the hotel):
- Holiday Inn Hotel & Suites Madison West This upscale full service Madison, Wisconsin hotel is walking distance to dining and upscale shopping at the Greenway Station in Middleton, WI. Located less than 3 miles from the University of Wisconsin Madison Research Park and 5 miles from the University of WI Hospital & Clinics, Camp Randall Stadium & the downtown Madison, Wisconsin capitol. Complimentary daily shuttle to and from Epic Systems & other businesses, airport & attractions by pre-arrangement. Expect to be impressed at this Madison, WI hotel if you are visiting one of the areas nearby - 5 miles from the Kohl Center, Alliant Energy Center and a short drive to the Monona Terrace Convention Center and the Madison Overture Center. Spacious guest rooms with business amenities; free wireless in-room high-speed Internet access and free airport shuttle. 69 deluxe suites; whirlpool suites, two room suites and kid suites. Executive level business floor. On-site George's Chophouse Restaurant and Z Martini Piano Lobby Bar, room service and 4,000 square feet of elegant Madison, WI meeting space. Catering to the needs of business travelers with such unique programs as: our Monday - Thursday Priority Club Reception from 5 PM - 7 PM or our bonus point offers, see Priority Club rates for details. Traveling with your family? Enjoy this Wisconsin hotel's Indoor Water Park - Crawdaddy Cove! ... more less
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- Also Known As:
- Holiday Inn Hotel And Suites Madison West
- Holiday Inn Madison
- Madison Holiday Inn