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Hampton Inn Madison East Towne Mall Area: Traveler Reviews

2.5 of 5
4820 Hayes Road, Madison, WI 53704
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Hampton Inn Madison East Towne Mall Area
Ranked #17 of 62 hotels in Madison
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81 reviews from our community

    Trip type
Traveler rating
    45
    27
    7
    1
    1
Date Rating
Los Angeles, California
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
44 helpful votes 44 helpful votes
“Great, Fresh Hotel on East Side of Madison”
5 of 5 stars Reviewed September 4, 2012 via mobile

I stayed here for 1 night over Labor Day weekend. The hotel feels like a newer property complete with modern decor, lobby and hotel room interiors. The bed was very comfortable and the flat screen TV was a nice touch. The bathroom was an adequate size and was well lit. The hotel was quiet and front desk service was great. Free, adequate parking. There is a Perkins coffee shop right down the street so we had lunch there. Great choice!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Tapnmel23 about Hampton Inn Madison East Towne Mall Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Green Bay
1 review
“Nice hotel and location”
4 of 5 stars Reviewed August 30, 2012

We stayed at this hotel and was happy with not only the friendly staff but also the clean and newly updated renovation. Even though this was a mid priced hotel the hotel room had the feel of a upscale hotel. The breakfast buffet had everything you needed with great service as well as great atmosphere and decorations. Location is great and we would stay here again.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Marci J about Hampton Inn Madison East Towne Mall Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moorhead, Minnesota
Top Contributor
295 reviews 295 reviews
65 hotel reviews
Reviews in 91 cities Reviews in 91 cities
156 helpful votes 156 helpful votes
“Good Hampton”
4 of 5 stars Reviewed August 12, 2012 via mobile

I have stayed in this hotel four to five times in the last five years. It is not far from the interstate. It is convenient. When we checked in, the front desk manager was very courteous. He addressed me properly by my last name. I always appreciate that. He was also friendly. When we got to the floor, we saw a small towel laid out on the floor in front of a room just outside its door. Upon the towel was a set of both bath and wash towels with toiletries all folded into a package that looked like a dog. You just don't expect seeing this level of attention at a Hampton Inn or any other lower service hotel. The size of the rooms here is small. However, all are well appointed and up-to-date. The beds were super comfortable. The room was clean as was the bathroom and the bedding. All was very well done. The price was just over $120 before tax. It is a bit pricey for a lower service hotel on the outskirt of a small city. However, it is a good place. It is very well run.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kawidd about Hampton Inn Madison East Towne Mall Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Fantastic!”
5 of 5 stars Reviewed July 12, 2012

Property looks newly renovated, comfortable, clean, and quiet. We had a terrific night's sleep and went down in the morning for breakfast. There was a young family at one of the tables, with a very grumpy toddler who wasn't shy to voice his displeasure at being forced to sit still and eat his cereal. Denise, the breakfast attendant, approached him with a bright orange teddy bear, wiggling it and making cooing noises until the boy was so enthralled by her antics he forgot to be unhappy. Thank you Denise!! The rest of our breakfast was pleasantly relaxing with no two year old crying at all.
This level of service is what keeps bringing me back to Hilton hotels ... attention to detail and making sure every guest is a happy guest! Thank you, we'll be back!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask happytoes10 about Hampton Inn Madison East Towne Mall Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westerville, Ohio, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good stay, small rooms”
4 of 5 stars Reviewed July 8, 2012

On the positive side - this was a better than average motel, extremely clean and well kept. The staff was courteous and helpful. There were cookies and coffee available to the guests in the lobby at all times. The complimentary breakfast buffet was very good, lots of selection. The pool area looked inviting, although we did not use it.
On the negative side - we thought that the room itself was pretty small compared to others we have stayed in. There was little counter space available for your belongings. The bathroom was also small. I like a soft cushioned bed, and the beds were too hard for me. I did not sleep well, and felt pretty stiff in the morning.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Carolyn G about Hampton Inn Madison East Towne Mall Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Madison East Towne Mall Area

Also Known As:
Hampton Inn Madison East Towne Mall Area Hotel
Hampton Inn Madison East Towne Mall Area Hotel Madison
Hampton Inn Madison
Hampton Inn Madison East
Madison Hampton Inn
Address: 4820 Hayes Road, Madison, WI 53704
Phone Number:
Region: United States > Wisconsin > Madison
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotels in Madison
#26 Business Hotels in Madison
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Within just a few miles of the Hampton Inn® hotel in Madison-East Towne Mall Area, you'll find nearly a million square feet of shopping along with the university campus, Warner Park and the Kohl Center. ... more   less 
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Hampton Inn Madison East Towne Mall Area
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