Booked a lakeview room at the edgewater hotel in Madison, wi. I paid full price for this.
Room was not a lakeview room. When I called front desk and pointed out the discrepancy, there was no argument from their side.
Initially, she offered me a $14 waiver of some sort of fabricated fee they had. I told her that this was unacceptable, and she immediately offered to waive my $18 a day parking structure fee as well.
In the end, I was still disappointed. I appreciate that they attempted to make amends- but, I didn't make the 3.5 hr trip with hopes of saving 8% off the total for a view of a feats backyard instead.
As a result, I would NOT recommend this place to anyone.