I have stayed here 5-6 times by myself and my wife stayed once. My wife had some minor problems which were during renovation and they fixed the problem right away and were very apologetic. I have not had a problem. The staff was very nice and did whatever I asked. It did take 5 minutes for hot water in the tub, but it is like that every where. AC Worked very well as did the heater. Now, this is not as nice as a 150 dollar room but for 60 dollars in Hot Springs it is a excellent value. I did not have the continental breakfast. Oh, I forgot the last time I was there the room I was in the entry card had to be rescanned at least one time a day. It was a little bit of a hassle but I just had them rescan it when ever I returned. I am sure this problem is fixed. When I say I have stayed here 5-6 times it is all together like 40-50 days. I just really like the people who run the place and the price is right.
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