This was a two-night stay for us in Hot Springs while we visited the area. As members of the Carlson Club, we did not have to pay, but the staff treated us as paying customers and their friendliness and courtesy spoke well to the management and general attitude of staff. The room was quiet and clean though we found the mattress and pillows to be a little too hard for our comfort.

The location was perfect for us and gave us easy access to the downtown area as well as major highways, but kept us in a safer part of town and out of the busier areas. If you go north you quickly access Oaklawn and the historic downtown, as well as many good restaurants.

Would I recommend it? Yes, if you want a fairly priced hotel in a quieter area that is clean and friendly and features very firm bedding.

This hotel was satisfactory but had one big flaw for us. The air system was noisy and went on and off frequently all night. I tried turning it off and then the refrigerator noise kept us awake. On the other hand it did have a frig and microwave. Room was clean, breakfast normal. Bed was fine but had hard pillows. The comforter was big a d heave and there was no way to have light blanket. I wouldn't go back. Another problem was the fitness center didn't open till 9:00 on Sunday which made it useless to us.

The Country Inn & Suites; Hot Springs was overnight on Labor Day. Every staff member was friendly and very willing to meet our needs. The hotel also had a true hot breakfast with eggs, sausage. The room was clean and there were plenty of power outlets for computers and cell phones. The Wi-Fi signal was very strong in our room on the third floor. It was a stay and we will be our choice in the future.