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“Horrible service and over priced for value” 2 of 5 stars
Review of Don Juan Authentic Mexican RST

Don Juan Authentic Mexican RST
1311 Albert Pike Rd Ste A, Hot Springs, AR 71913-4132
(501) 321-0766
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Ranked #98 of 235 Restaurants in Hot Springs
Cuisines: Mexican
Dining options: Delivery
Restaurant details
Dining options: Delivery
Little Rock, Arkansas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Horrible service and over priced for value”
2 of 5 stars Reviewed September 3, 2012

If customers are a concern that fact accepts the staff and certainly the manger. Seeing hair in my food was horrible, only good thing was plenty of parking since few were there

Visited July 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 reviews from our community

Visitor rating
    15
    7
    3
    3
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Hot Springs Village, Arkansas
Contributor
20 reviews 20 reviews
19 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Worst mexican food”
1 of 5 stars Reviewed August 18, 2012

The food was very Tex-Mex (not to our liking) and the salsa needed flavor and the food was bland. I was not pleased with the service.

Visited April 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly Hills, California
Contributor
11 reviews 11 reviews
8 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Best Mexican food in Arkansas”
3 of 5 stars Reviewed July 27, 2012

By Calif standards they are mediocre but for Arkansas they were pretty good. I had the enchiladas with White cheese sauce and it was pretty darn good

  • Visited July 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Top Contributor
194 reviews 194 reviews
131 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
62 helpful votes 62 helpful votes
“Reliable, addictive salsa”
5 of 5 stars Reviewed June 17, 2012

That being said, we love the salsa. White cheese dip is a must at every visit. Try the soup, it has fresh ingredients like chicken, avacado and rice. So good and filling. Have been ordering grilled shrimp, which goes over well. Love this place.

  • Visited May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisiana
Senior Contributor
33 reviews 33 reviews
20 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“We love Don Juan's Restaurant”
5 of 5 stars Reviewed June 7, 2012

My husband and I love Don Juan's on Albert Pike. The one in the mall isn't as good, for some reason.... I don't know if they have a different cook or it's just the atmosphere, but there is something extra special about the restaurant in the strip mall off of Albert Pike. If you like Guacamole, ask for the Guacamole Mexicana... it is excellente!! Their chips are always fresh, the servers always friendly, and the food comes out of the kitchen piping hot! Their salsa leaves a little to be desired in my opinion, but it tastes good, it could just be better.

We love the Nachos Fajita... the combo with chicken and beef. It is absolutely too much to eat by yourself, so we share the platter. Great prices, too.

  • Visited April 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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