Where do I even begin? This hotel was absolutely horrible. First of all, we paid $120.00 for one night for a suite. Not a horrible price. Well, we get to the hotel and the air conditioning is out. It is over 100 degrees outside and our room was hotter than it was outside. We thought that maybe we just needed to wait for the room to cool off...nope, it just didn't work. We call to the front desk to notify and they tell us they can not do anything about it. We were sitting in our room SWEATING! Then, we call and ask for a box fan, and they say they won't send us one of those either. Finally we decide to ask for our money back and they say no refunds. We asked if they would just charge the card we reserved it on and let us have the cash back we paid with once we arrived. They wouldn't do that either. I honestly have never stayed at such a horrible hotel. There was NO customer service at ALL! We finally just checked out that same night because it was THAT bad. Please save yourselves the hassel and book somewhere else!
- Also Known As:
- Americas Best Value Inn - Hot Springs Hotel Hot Springs
- Americas Best Value Inn - Hot Springs Hotel
- Official Description (provided by the hotel):
- Welcome to Americas Best Value Inn of Hot Springs, Arkansas. We are located just one block from Oaklawn Park Racetrack and Casino. Our exterior corridor design offers 80 guest rooms with featured amenities including coffeemaker, cable TV with HBO/ESPN/CNN, hairdryer, iron, ironing board, alarm clock, and complimentary local calls. Microwaves and mini-fridges are available upon request for an additional charge. We recently upgraded by adding JACUZZI ROOMS & SUITES. While staying with us, enjoy our meeting room, with capacities of up to 200 theater-style, and an outdoor pool. We are conveniently located close to local attractions, restaurants, and much more. Whether you come for business or pleasure, we will provide you with great customer service and make your stay unique. Come visit the Americas Best Value Inn of Hot Springs National Park, AR. ... more less
- Reservation Options:
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