This hotel is in a great location downtown in walking distance from everything. The hotel was great, with huge rooms, free breakfast and cocktails at night. Beautiful view and close to National Park and hiking trails. The local bath houses are great.

I was with them for two weeks with work. They made me feel like I was on vacation and at home at the same time. I was treated like I was part of a huge and happy family. Everyone there works hard, taking pride in what they do. I am especially impressed with housekeeping, the front desk staff and the bellmen. ANYTHING that I needed or even appeared to need was taken care of promptly and with positive attitudes. I actually cried when I had to leave them! I have travelled extensively in my lifetime and have never experienced anything like this. I will always stay there if given the opportunity!

I was a little hesitant about this hotel because the last Embassy we stayed at in San Antonio was a total dive, but this property was very nice. The rooms were clean and the breakfast was great (try the omelets, the ladies that make them are hard workers and the omelets are fantastic. Watch it, tho, breakfast potatoes were cold both mornings.) Lots of other options at breakfast, too...fruit, yogurt, oatmeal, grits. Friendly service, kids loved the indoor pool (also clean.) We had dinner at the Bistro restaurant in the hotel and the food and service (kids split ribs, hubby had steak, I had Paulas salad) was very good. Especially since there were free drinks and appetizers beforehand (and I would swear the chips, salsa, pita chips, and hummus were all made from scratch.) My one complaint, and its a big one for me, Embassy as a brand (not this location's fault) has Nescafé coffee machines. The coffee is awful. And I mean, we drove probably 5 miles for Starbucks both mornings, and other guests on the street were teasing us about mugging us for our coffee. No joke. It's an Embassy issue. All in all, tho, we had a great time. I would stay again.

Nice hotel. I only stayed one night, but enjoyed the stay. breakfast was very good. The lobby was very inviting. The only negative thing that I would say is that parking is lacking. In their defense, everywhere in Hot Springs has that issue. The staff was very cordial.