We stayed here Feb 13-14 2015. I don't know what this hotel is doing with the profit they make but they ain't keepin' the place up...Check in was fine the employees are really nice. The room size is fine. The shower was tiny and it grosses me out to be rubbing up on the shower curtain. They don't have the curtain rods with the nice little curve to give you more room. The beds...oh the beds!!! Horrible just horrible, the sheets were thinner than tissue and even worse they kept coming off! Nobody but nobody wants their skin to come in contact with a hotel mattress that hasn't been replaced since 1972 or the day before for that matter. It was one of those beds that you rolled into the middle. Ok, you get it. The bed was horrible! No microwave or refrigerator in the room either. However, if you want to catch herpes they do keep their coffee pot in the bathroom. This is how you catch herpes, right? Oh never mind you probably got that off the mattress. This place needs updated in a major way and I know they are making money because they were sold out when we were there. All the employees were really nice and helpful. Wifi was sketch at best. Elevators are super slow too.
- Official Description (provided by the hotel):
- The Austin Convention Hotel & Spa is located in downtown Hot Springs with a beautiful view of the Ouachita Mountains and is adjacent to the Hot Springs Convention Center, via a covered walkway. We rise 14 stories high and offer 200 guestrooms. Our guests enjoy our renovated restaurant and relax in our Spa. We are have made huge progress with our hotel renovations and they continue daily. We take pride in accomodating each guest and We are excited to share that The Austin Hotel placed in the top 3 hotels in our Reader's Choice Awards. ... more less
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- Also Known As:
- The Austin Hotel Hot Springs
- The Austin Convention Hotel And Spa
- Austin Hotel Hot Springs